Exam Name: Avaya Midsize Solution Design Exam
Certification Provider: Avaya
Corresponding Certification: Avaya ACDS
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Updated: Oct 24, 2026
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- Total Questions: 66
- Updated on: Oct 24, 2026
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- Total Questions: 66
- Updated on: Oct 24, 2026
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- Total Questions: 66
- Updated on: Oct 24, 2026
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Simulated real examination conditions give you a special exam-day experience — before exam day. Practice with the Avaya Midsize Solution Design torrent from Exams4sures: 66 practice questions for the 37820X exam in 2026.
Avaya 37820X Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Midsize Solution Design Exam |
| Exam Number: | 37820X |
| Exam Price: | $125-$175 USD |
| Exam Duration: | 90 minutes |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Passing Score: | Scaled score ~700/1000 or approx 70% |
| Related Certifications: | ACDS-3781 Avaya Midsize Solution Design |
| Real Exam Qty: | 60-65 |
| Exam Format: | Multiple Choice, Simulations, Scenario-Based, Drag and Drop |
| Recommended Training: | Avaya IP Office Implementation and Design Avaya Midmarket Solutions Design Training |
| Exam Registration: | Avaya Learning Certification Portal Pearson VUE Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or in-person at Pearson VUE authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge |
| Official Syllabus URL: | https://learning.avaya.com/certifications/37820x.html |
Avaya 37820X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Avaya Midsize Solution Portfolio | 20% | - Scalability and resiliency options - Licensing models and options - IP Office platform architecture and features - Deployment models: on-premise, hybrid, cloud |
| Topic 2: Customer Business Requirements Analysis | 15% | - Analyze user and site communication needs - Determine collaboration and mobility requirements - Identify business objectives and drivers |
| Topic 3: Contact Center & Customer Experience Solutions | 10% | - Agent, supervisor, and reporting features - Contact Center Select architecture - Customer engagement design principles |
| Topic 4: Networking and Infrastructure Design | 20% | - QoS planning and bandwidth requirements - LAN/WAN design and considerations - VoIP and unified communications network design - Security, survivability, and redundancy |
| Topic 5: Implementation & Migration Planning | 5% | - Post-deployment validation and support - Deployment strategies and rollout planning - Migration approaches and risk mitigation |
| Topic 6: Unified Communications & Collaboration Design | 15% | - Mobility and remote worker solutions - Voicemail and unified messaging design - Integration with third-party systems - Conferencing and collaboration applications |
| Topic 7: Solution Sizing and Bill of Materials | 15% | - System sizing and capacity planning - Licensing requirements and calculation - Hardware and software component selection - Complete bill of materials preparation |
Avaya 37820X Exam: Full-Scale Answers
No mandatory prerequisites; recommended 6-12 months experience with Avaya IP Office and basic networking/VoIP knowledge Eligibility rules change over time, so verify the current requirements on the official page (official 37820X exam page) before registering.
The Avaya Midsize Solution Design is Avaya's certification exam for Avaya Certified Design Specialist (ACDS-3780), at the Specialist level. Related credentials include ACDS-3781 Avaya Midsize Solution Design. Start simply: free demo first, full set when convinced.
Yes:
After any course, reinforce it with the 66 practice questions for the Avaya Midsize Solution Design — every answer expert-verified.
90 minutes for 60-65 questions. The Exams4sures engine simulates real examination conditions, so the pacing feels familiar before exam day.
Yes — download our demo freely as your reference; you may be impressed by the conciseness and clearness of the Avaya Midsize Solution Design exam VCE. Purchases include 365 days of free updates by email; renew afterward at 50% off.
The Avaya Midsize Solution Design blueprint spans 7 domains — including Contact Center & Customer Experience Solutions (10%), Customer Business Requirements Analysis (15%), Networking and Infrastructure Design (20%). Our material keeps close to this syllabus; the complete outline above lists every subtopic.
Checkout is brief: add your chosen Avaya Midsize Solution Design version to cart, check your email address, apply a discount code if you have one, pay by credit card — the system emails the product automatically within about a minute, with 24/7 help if nothing arrives within 2 hours. All operations are safe and secure. If you fail the corresponding 37820X exam within 60 days of purchase, we refund in full: send a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam, processed within 7 days. Excluded: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. Or exchange for two equal-value products free.
Through the vendor's official registration channels:
The Avaya Midsize Solution Design is delivered Online proctored or in-person at Pearson VUE authorized test centers — pick the arrangement that suits you when booking.
$125-$175 USD per attempt, Scaled score ~700/1000 or approx 70% to pass. Retakes cost the full fee — prepare day to day with the 66 practice questions for the 37820X exam at Exams4sures and review your wrong items thoroughly.
Avaya Midsize Solution Design Sample Questions:
One of the features of IP Office Server Edition and IP Office Select is Lightweight Directory Access Protocol (LDAP) user synchronization. To support on-going administration, this feature can be used to In addition to Name, Full Name, and extension, what other field can be synchronized?
- A. Organization or group
- B. Job function
- C. Address
- D. Email address
Correct Answer: D 🗳️
You are helping a customer learn about Avaya Contact Center Select (ACCS). They want to know about server requirements for an ACCS with Business Continuity.
Which two statements describe the server configurations for IP Office and ACC with Business Continuity?
- A. If the ACCS is using a hardware appliance the IP Office can be virtualized.
- B. If the ACCS is using a hardware appliance the IP Office must be using a hardware appliance.
- C. IP Office and ACCS can be virtualized only using the same VMware host server.
- D. IP Office and ACCS can be virtualized only using separate VMware host servers.
Correct Answer: A 🗳️
Which license is only available In a CapEx model?
- A. Analog user
- B. Digital user
- C. AWFOS
- D. ASBCE
Correct Answer: A 🗳️
Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?
- A. Agent Dashboards
- B. Realtime
- C. Custom reports
- D. Recording Library
Correct Answer: A 🗳️
Refer to the Scenario: H&H Ticket.
You are designing a solution for H&H Ticket. The customer has been using a hosted conferencing solution with a maximum of 100 moderators. They need to know answers to multiple questions to estimate costs or setup the host/moderator. In the system. You have told them that the Avaya model is simpler.
Which three facts do you need to know to help determine a cost estimate for a comparable premise-based solution? (Choose three.)
- A. The number of conferences per month
- B. Whether they will need recording
- C. No additional Information Is needed
- D. The number of participant-.
- E. Whether they need web collaboration
Correct Answer: A,B,C 🗳️
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