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Waiting wastes momentum. That is why Exams4sures delivers the 78200X bank automatically by email within about a minute of payment — open the attachments, log in, and your Avaya IP Office™ Platform Configuration and Maintenance preparation is already underway.

Avaya 78200X Exam Overview:

Certification Vendor:Avaya
Exam Name:Avaya IP Office™ Platform Configuration and Maintenance Exam
Exam Number:78200X
Exam Duration:90 minutes
Certificate Validity Period:2 years
Available Languages:English
Exam Format:Multiple-choice, Scenario-based
Real Exam Qty:66-67
Related Certifications:Avaya Certified Implementation Specialist - IP Office Platform (ACIS-7720)
Avaya IP Office™ Platform Technical Associate Support (ASTA-3000)
Exam Price:$125 USD
Passing Score:70%
Recommended Training:Avaya IP Office Platform Configuration & Maintenance Training
Exam Registration:Pearson VUE Registration
Avaya Learning Exam Page
Sample Questions: DOWNLOAD DEMO
Exam Way:Online proctored or on-site at authorized Pearson VUE test centers
Pre Condition:Recommended: Hold ACIS-7720 or equivalent experience; no mandatory prerequisite
Official Syllabus URL:https://www.avaya-learning.com/lms/#/training/catalog/offering/22213

Avaya 78200X Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Platform Architecture & Requirements20%- Platform versions, options and specifications
- Licensing and activation
- System sizing and requirements for customer scenarios
Topic 2: Installation & Implementation20%- IP500 V2 hardware installation
- IP Office Server Edition deployment
- Initial system setup and configuration
Topic 3: Application & Feature Configuration20%- One-X Portal and unified communications
- ARS, short codes, hunt groups and automated attendants
- Voicemail Pro configuration
Topic 4: System & User Configuration25%- System settings, time, network and security
- Endpoint configuration: digital, SIP, soft clients
- Management interfaces: Manager, Web Manager, System Status Application
- User, extension, group and call routing configuration
Topic 5: Maintenance, Troubleshooting & Upgrades15%- Backup, restore and software updates
- System monitoring, logs and diagnostics
- Common issues and resolution procedures

78200X Exam Basics and Our Service Policies

Clear conditions, honored without argument. If you fail the corresponding exam within 60 days of purchase, send a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Excluded from the policy: exams taken within three days of purchase, candidate names that do not match the payer, and free or expired products. If you prefer, exchange your product for two others of equal value instead.

Download immediately after purchase — no waiting. Upon successful payment, our system sends the 78200X materials to your mailbox automatically, usually within about a minute; open the attachments or use the on-screen link and start studying right away. If nothing arrives within two hours, check your spam folder and contact us. Updates are free for 365 days and are released at the quickest speed whenever the actual exam content changes; after the year, renew at a 50% discount.

Avaya defines the following prerequisites for the Avaya IP Office™ Platform Configuration and Maintenance: Recommended: Hold ACIS-7720 or equivalent experience; no mandatory prerequisite.

Verify the current requirements on the official certification page before booking.

The current exam information lists 66-67 questions for the 78200X exam, with 90 minutes minutes allowed. Practicing with a timer beforehand turns the limit into a familiar rhythm.

Avaya points candidates to these official training options:

Combine structured training with regular question practice for the sturdiest preparation.

Through continuous research and development, and speed. Our technicians and experts work on the 78200X bank daily, updating the database the moment the actual exam content changes — more frequently than typical offerings on the market. The bank is organized around the core knowledge and key points of the Avaya IP Office™ Platform Configuration and Maintenance syllabus, every answer is expert-verified, and delivery is immediate after payment. Customers come first here, and the free demo lets you verify all of it before spending anything.

The Avaya IP Office™ Platform Configuration and Maintenance blueprint is built on these principal domains:

  • Application & Feature Configuration (20%)
  • System & User Configuration (25%)
  • Maintenance, Troubleshooting & Upgrades (15%)

The official outline continues with additional domains — the question bank covers the full set.

At present, the passing score for the 78200X exam is 70% and the registration fee is $125 USD. Both belong to Avaya and can change, so confirm them on the official site when you register.

Registration is handled through the official channels listed here:

Select a test center or online appointment, and book early — the most convenient slots fill first.

Avaya IP Office™ Platform Configuration and Maintenance Sample Questions:

To allow a user access to the SSA tool for system monitoring and troubleshooting, which rights group in the security setting must the user have enabled?

  • A. Administration group
  • B. Maint Admin
  • C. Admin System
  • D. Installation group
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).

A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. At present they are running on software version 8.0 and they want to upgrade to version 9.1.
What application changes will they have to make?

  • A. Only CCR as it is not supported in 9.0 or higher.
  • B. All of them as 9.1 does not support any of the application.
  • C. Only one-X Portal as it is supported in 9.0 or higher.
  • D. None, all applications can be upgraded to 9.0 or higher.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).

When creating a Short Code that is to connect to a Start point on Modules in the Voicemail Pro, which Short Code feature should you use?

  • A. Voicemail Node
  • B. Voicemail Off
  • C. Voicemail On
  • D. Voicemail Call
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).

Which method can be used to add new users to a Server Edition in Select mode?

  • A. with copy and paste
  • B. with UMS
  • C. with LDAP
  • D. with Outlook Plugin
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).

In the IP Office Manager program, which statement describes a condition that will enable the display of the Voicemail Recording tab?

  • A. Voicemail Pro is running on a Linux machine.
  • B. An Essential Edition is included in the IP Office.
  • C. Voicemail Pro/Lite is selected in the IP Office.
  • D. The IP Office system is a Server Edition.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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