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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. A user has called in a helpdesk ticket about their monitor not powering on but their PC does. Which of the following would be the FIRST thing the technician would check?

A) Video settings
B) Power settings
C) Power cable
D) Video cable

2. A user reports that they are unable to use their DVD-ROM drive in their Windows 7 desktop PC. Which of the following could be a possible cause to this problem?

A) DVD drivers need to be updated
B) Media Player is not installed
C) SATA port is not on in BIOS
D) DVD drive is not set to boot in BIOS

3. DRAG DROP
Drag and drop the following Windows Versions to the correct feature on which they are found. Windows Versions may be used more than once.

4. When putting a mobile device into airplane mode, which of the following features is typically disabled? (Select TWO).

A) Wireless
B) Multi-touch ability
C) Cellular data
D) Data encryption
E) Bluetooth

5. An alert needs to be sent to the administrator when the CPU stays above 90% for a period of time. Which of the following tools would BEST be used to accomplish this?

A) Performance Monitor
B) Task Scheduler
C) Task Manager
D) System Configuration

Solutions: