Exam Name: EXIN EPI Certified Information Technology Manager
Certification Provider: EXIN
Corresponding Certification: EPI IT Management
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Instant Download EXIN : CITM Questions & Answers as PDF & Test Engine
Updated: Oct 17, 2026
No. of Questions: 52 Questions & Answers with Testing Engine
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Online Test Engine
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- Total Questions: 52
- Updated on: Oct 17, 2026
- Price: $69.98
Desktop Test Engine
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- Total Questions: 52
- Updated on: Oct 17, 2026
- Price: $69.98
PDF Practice Q&A's
- Printable CITM PDF Format
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- Total Questions: 52
- Updated on: Oct 17, 2026
- Price: $69.98
In 2026, concise study material respects your time. The EXIN EPI Certified Information Technology Manager set on Exams4sures is built so that 52 practice questions cover the CITM objectives without dragging you through padded filler.
EXIN CITM Exam Overview:
| Certification Vendor: | EXIN |
|---|---|
| Exam Name: | EXIN EPI Certified Information Technology Manager (CITM) |
| Exam Number: | CITM |
| Certificate Validity Period: | 3 years |
| Exam Duration: | 75 minutes |
| Related Certifications: | EXIN EPI IT Management |
| Real Exam Qty: | 50 |
| Exam Price: | USD 250 - 350 |
| Available Languages: | English, Spanish |
| Exam Format: | Closed book, Multiple choice |
| Passing Score: | 66% (33 out of 50) |
| Recommended Training: | EXIN Accredited Training Providers |
| Exam Registration: | EXIN Official Registration |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or onsite at authorized test centers |
| Pre Condition: | Recommended: 2–4 years of IT management experience; completion of accredited training is highly recommended |
| Official Syllabus URL: | https://www.exin.com/business-service-management/exin-epi-it-management/certified-information-technology-manager/ |
EXIN CITM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Vendor Selection and Management | 11% | - Contract negotiation - Relationship management - Selection process (RFI/RFP) - Performance monitoring |
| IT Organization | 12% | - Structure and governance - Resource management - Competence development - Roles and responsibilities |
| Business Continuity Management | 10% | - Plan testing and maintenance - Risk assessment and impact analysis - Disaster recovery planning - Backup and resilience strategies |
| Project Management | 12% | - Scope, time, cost and quality management - Risk and stakeholder management - Project delivery and closure - Methodologies and frameworks |
| Service Management | 12% | - Service level agreements - Change and release management - Continuous service improvement - Incident and problem management |
| Application Management | 11% | - Application lifecycle - Requirements and testing - Development and maintenance - User support and optimization |
| Information Security Management | 10% | - Security policies and frameworks - Controls and incident response - Confidentiality, integrity, availability - Data protection and compliance |
| Risk Management | 10% | - Risk identification and assessment - Monitoring and reporting - Risk treatment and control - Compliance and legal aspects |
| IT Strategy | 12% | - Business alignment - Technology investment planning - Enterprise architecture - Service catalogue and level management |
CITM Study Material Questions
The real CITM exam gives you 75 minutes minutes to answer 50 questions. Practicing under the same constraints on the Exams4sures engine makes the real pacing feel familiar.
Buying online raises fair concerns, so here are the facts: payment on Exams4sures runs through the Credit Card platform, one of the most widely used payment networks in the world, and we are committed to protecting your privacy. Our support team is also available to answer any doubt before you buy, so you can set aside your concerns and decide with confidence.
The package includes 52 practice questions for the CITM exam. Candidates often note that the study thoughts behind them are concise and easy to absorb, which keeps revision efficient rather than tedious.
To pass CITM you need 66% (33 out of 50), and the official exam fee is USD 250 - 350. Knowing both figures early helps you plan your exam date and your practice target together.
Feedback from buyers is one of the strongest reasons new candidates trust us. Reviewers frequently mention passing smoothly and scoring well, and many describe the study thoughts as concise, easy to get, and definitely not boring. We would rather let their words speak than write our own slogans.
EXIN Official Registration: register for CITM
Recommended: 2–4 years of IT management experience; completion of accredited training is highly recommended
EXIN Accredited Training Providers: Visit official page
- IT Strategy (12%)
- Information Security Management (10%)
- Project Management (12%)
Spend more time on the topics that carry the most weight.
EXIN EPI Certified Information Technology Manager Sample Questions:
The team responsible for network security has proposed a firewall as the preferred control for the network perimeter. How is this type of control categorized?
- A. Technical preventive control
- B. Administrative deterrent control
- C. Physical detective control
- D. Physical corrective control
Correct Answer: A 🗳️
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The introduction of a security awareness program has resulted in a quick decrease in security incidents. Eight months later, security incidents are showing a sudden increase, and the blame is put on a non-functioning security awareness program. What is most likely the cause?
- A. Insufficient budget
- B. Scope of the program is too narrow, not covering all areas of interest
- C. Lack of resources for instructor-led sessions
- D. Message materials are few and static, and renewal is not taking place
Correct Answer: D 🗳️
Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).
The organization's online retail system popularity has resulted in global demand. To provide customers with a
24x7 option for support in regard to returning products, a virtual assistant is designed providing simple instructions based on pre-defined questions which are commonly asked by customers. Which type of Machine Learning (ML) is applied?
- A. Supervised
- B. Unsupervised
- C. Deep learning
- D. Reinforcement learning
Correct Answer: A 🗳️
Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).
Due to technical and operational constraints, the preferred control to lower the risks identified is to outsource part of IT operations to an external vendor. What type of risk treatment is applied here?
- A. Modification
- B. Transferred
- C. Sharing
- D. Retention
Correct Answer: B 🗳️
Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).
A selection process for new IT staff has started. The Human Resource department has requested to follow the corporate staff hiring protocol. One mandatory item to be included is additional screening. What is verified by doing this?
- A. Number of years working experience
- B. Salary demands
- C. Criminal record
- D. Educational level
Correct Answer: C 🗳️
Explanation: Only visible for Exams4sures members. You can sign-up / login (it's free).
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