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Scrum PAL-EBM Exam Syllabus Topics:

Scrum Professional Agile Leadership - Evidence Based Management (PAL-EBM) Sample Questions:

1. Which of the following can be used as input for determining the value being delivered by your product?
Response:

A) How many customers are using features.
B) Net Promoter Score.
C) Product revenue.
D) Stakeholder feedback at the Sprint Reviews.
E) All of the above.

2. Your product's sales are falling behind competitors, but you don't know why. Which Key Value Areas would give you the best insight into what to do next?
(choose the best two answers)
Response:

A) Unrealized Value.
B) Ability to Innovate.
C) Current Value.
D) Time to Market.

3. Your stakeholder tells you an important customer needs a specific feature for the next release. The team builds and delivers the feature as requested but over the next few months, the data shows that the feature is not being used.
When interviewing the users from this customer, you discover that they did not need the feature and the stakeholder actually misunderstood their needs. What should you do?
(choose the best answer)
Response:

A) Do nothing, the stakeholder is responsible for making the decision and announces it.
B) Let the stakeholder know that the feature isn,t being used but maybe it will be in the future.
C) Look for other customers that would need this feature so that the effort is not wasted.
D) You share what you learned from the release with the stakeholder to help them learn.
E) Continue working on more valuable items as the work has already been done.

4. Your executive sponsor visits the executives of an important customer. During the visit, they communicate to her what they believe is an important feature for your next product release, and your sponsor promises it will be in the release.
Your team builds and delivers the feature as promised. Over the next three months, your measures of the usage of the feature show that it has not been used. When you ask users from this important customer "why?", they indicate that they did not need the feature and their executives don't really understand the needs of their users.
Do you communicate this to your executive sponsor?
(choose the best answer)
Response:

A) Yes. If you share what you learned from the release with the sponsor, it may help them improve their ability to ask probing questions with customers.
B) Yes. They should take accountability and blame associated with the wasted effort.
C) No. It is only necessary for you to indicate that the feature hasn't been used yet, but might be used in the future.
D) No. The work has been done. Look for other customers who need this feature.

5. Management wants to understand whether a team is effective. Which of the following measures will help them understand the team's performance?
Response:

A) The team,s ability to meet schedule release dates.
B) All of the above.
C) The team,s planned versus actual budget performance.
D) The change in customer satisfaction measured over time.

Solutions: