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C_S4CS_2602
  • Exam Code: C_S4CS_2602
  • Exam Name: SAP Certified - Implementation Consultant - SAP S/4HANA Cloud Public Edition, Sales
  • Updated: Jul 23, 2026
  • No. of Questions: 83 Questions and Answers
  • Download Limit: Unlimited
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SAP C_S4CS_2602 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Complaint and Returns Processing10%- Returns and Refunds
  • 1. Refund and credit processing
    • 2. Returns order and delivery processing
      - Complaint Handling
      • 1. Complaint processing workflows
        • 2. Credit and debit memo requests
          Topic 2: Sales Master Data and Organizational Structures12%- Master Data Objects
          • 1. Customer master, material master, condition records
            • 2. Business partner management
              - Sales Organizational Units
              • 1. Sales organization, distribution channel, division
                • 2. Plant, shipping point, storage location
                  Topic 3: Advanced Sales Scenarios and Features10%- Intercompany and Third-Party Sales
                  • 1. Intercompany sales processing
                    • 2. Third-party order processing
                      - Rebates and Incentive Management
                      • 1. Rebate agreements and settlement
                        Topic 4: Analytics, Monitoring, and Extensibility10%- Extensibility and Adaptation
                        • 1. Custom fields and logic
                          • 2. Fiori app adaptation
                            - Sales Analytics and Reporting
                            • 1. Sales performance monitoring
                              • 2. Embedded analytics and KPIs
                                Topic 5: SAP S/4HANA Cloud Public Edition - Implementation Basics10%- Central Business Configuration
                                • 1. Organizational structure setup
                                  • 2. Configuration activities and scope activation
                                    - System Landscape and Cloud Deployment
                                    • 1. Cloud system architecture and components
                                      • 2. Fit-to-standard methodology
                                        - Data Migration and Integration
                                        • 1. Integration with other SAP solutions
                                          • 2. Migration tools and procedures
                                            Topic 6: Presales and Sales Order Processing18%- Presales Activities
                                            • 1. Inquiries and quotations
                                              • 2. Contract management and outline agreements
                                                - Sales Order Management
                                                • 1. Incompleteness log and document flow
                                                  • 2. Availability check and credit management
                                                    • 3. Order creation, change, and processing
                                                      Topic 7: Billing and Invoice Management15%- Billing Processing
                                                      • 1. Billing document creation and types
                                                        • 2. Collective billing and invoice lists
                                                          - Pricing and Condition Technique
                                                          • 1. Tax determination and account assignment
                                                            • 2. Pricing procedures and condition types
                                                              Topic 8: Delivery and Fulfillment Processing15%- Shipping and Transportation
                                                              • 1. Route determination and shipping conditions
                                                                • 2. Delivery monitoring and tracking
                                                                  - Delivery Processing
                                                                  • 1. Picking, packing, and goods issue
                                                                    • 2. Outbound delivery creation and scheduling

                                                                      SAP Certified - Implementation Consultant - SAP S/4HANA Cloud Public Edition, Sales Sample Questions:

                                                                      1. Which of the following are captured in a completed Digital Discovery Assessment? Note:
                                                                      There are 2 correct answers to this question.

                                                                      A) SAP Fiori application extensions
                                                                      B) Business role permission requirements
                                                                      C) Known integration requirements
                                                                      D) Target customer go-live date


                                                                      2. Depending on the resolution agreed with the customer, which further process steps can be automated in SAP S/4HANA Returns Management when a return order is created? Note: There are 2 correct answers to this question.

                                                                      A) Shipment of replacement goods to the customer
                                                                      B) Creation of a returns delivery
                                                                      C) Issue of a refund to the customer's account
                                                                      D) Inspection of returned goods


                                                                      3. When do you specify the data retention period in the SAP S/4HANA Migration Cockpit?

                                                                      A) When the project status is "Not Started"
                                                                      B) When the project status is "Completed"
                                                                      C) When the project status is "In Progress"
                                                                      D) When the project status is "Finished"


                                                                      4. What have SAP S/4HANA Cloud Business Workflows been designed for? Note: There are 3 correct answers to this question.

                                                                      A) To create complex, repeated work processes with iterative cycles
                                                                      B) To create cross-product workflow procedures
                                                                      C) To create business processes with a high number of people involved in a pre-defined sequence
                                                                      D) To create very simple release or approval procedures
                                                                      E) To create standard procedures from SAP Signavio Process Navigator


                                                                      5. Which of the following activities are completed in the Realize phase of the SAP Activate Methodology? Note: There are 2 correct answers to this question.

                                                                      A) Set up manual test cases in SAP Cloud ALM
                                                                      B) Enter configuration values in SAP Central Business Configuration
                                                                      C) Gather perceived change impact feedback
                                                                      D) Demonstrate where to find business process documentation


                                                                      Solutions:

                                                                      Question # 1
                                                                      Answer: B,C
                                                                      Question # 2
                                                                      Answer: A,C
                                                                      Question # 3
                                                                      Answer: D
                                                                      Question # 4
                                                                      Answer: A,C,E
                                                                      Question # 5
                                                                      Answer: A,B

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