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Salesforce CRT-251 certification is an excellent way for professionals to showcase their skills and expertise in sales and customer relationship management. Salesforce Certified Sales Cloud Consultant (CRT-251日本語版) certification demonstrates a candidate's ability to design and implement customized solutions on the Salesforce Sales Cloud platform, which can help businesses improve their sales productivity and customer satisfaction.

Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Sales-Cloud-Consultant-Exam-Guide

Salesforce Certified Sales Cloud Consultant (CRT-251) exam is designed for professionals who want to demonstrate their expertise in implementing and consulting Salesforce Sales Cloud solutions. Salesforce Certified Sales Cloud Consultant (CRT-251日本語版) certification is specifically designed for individuals who have experience in managing and configuring Salesforce Sales Cloud, including managing contacts, opportunities, and sales processes. CRT-251-JPN exam covers a wide range of topics, including sales process design, lead and opportunity management, forecasting, and sales analytics.

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Salesforce CRT-251 (Salesforce Certified Sales Cloud Consultant) Exam is a certification exam designed to test the knowledge and skills of professionals who work with the Salesforce Sales Cloud platform. CRT-251-JPN exam is intended for individuals who have experience in sales, marketing, and customer service, and who are responsible for designing, implementing, and deploying Salesforce solutions in their organizations. CRT-251-JPN exam focuses on topics such as sales process design, lead management, opportunity management, forecasting, and performance measurement.

Salesforce CRT-251日本語 Exam Syllabus Topics:

SectionWeightObjectives
Implementation Strategies13%- Post-implementation support
  • 1. Monitoring and optimization
  • 2. Troubleshooting common issues
- Project planning and deployment
  • 1. Requirements gathering and analysis
  • 2. Change management and training
- Configuration vs customization
  • 1. Leverage declarative tools
  • 2. Identify when code is required
Sales Cloud Analytics and Einstein12%- Einstein AI capabilities
  • 1. Opportunity scoring and insights
  • 2. Predictive analytics and recommendations
- Reports and dashboards
  • 1. Design meaningful reports
  • 2. Dashboard components and sharing
Productivity and Integration8%- Sales productivity tools
  • 1. Sales Engagement and Inbox
  • 2. Automation with Flow and Process Builder
- Integration considerations
  • 1. API usage and limits
  • 2. External systems and data flow
Lead Management7%- Lead qualification and scoring
  • 1. Automated scoring models
  • 2. Define qualification criteria
- Lead lifecycle and conversion
  • 1. Lead assignment and routing
  • 2. Conversion rules and mapping
Sales Cloud Solution Design21%- Design for data model and security
  • 1. Sharing rules and access control
  • 2. Data relationships and architecture
- Design solutions to meet business requirements
  • 1. Align features with sales processes
  • 2. Evaluate scalability and maintainability
  • 3. Considerations for user adoption and experience
Account and Contact Management11%- Data management and deduplication
  • 1. Duplicate rules and matching
  • 2. Import/export and data quality
- Relationship management
  • 1. Hierarchies and relationships
  • 2. Account teams and contact roles
Territory Management8%- Enterprise Territory Management
  • 1. Territory hierarchy and assignment
  • 2. Enable and configure features
- Design territory structures
  • 1. Define rules and assignment logic
  • 2. Align with sales organization
Opportunity Management15%- Forecasting and pipeline management
  • 1. Pipeline reporting and analysis
  • 2. Forecasting categories and adjustments
- Configure sales processes and stages
  • 1. Sales methodologies and best practices
  • 2. Define sales stages and paths
- Products, price books, and quotes
  • 1. Price book setup and management
  • 2. Quote generation and integration
Campaign Management5%- Campaign design and execution
  • 1. Influence and ROI tracking
  • 2. Campaign types and hierarchy
- Campaign integration with sales processes
  • 1. Lead and opportunity association
  • 2. Marketing to sales handoff

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