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Avaya 3302 Exam Syllabus Topics:

Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:

1. A customer has Avaya Contact Center Control Manager (ACCCM) and needs you to connect it to an Avaya Call Management System (CMS) and create a Solaris user at the root level of configure Roles Based Access Control (RBAC) with user database permissions on the CMS database. Which two statements ate accurate regarding connecting to a CMS? (Choose two.)

A) If connecting to CMS versionof CMSor earlier, you need the Openlink driver. If connecting to a later version, you need the IBM Informix driver.
B) The CMS Supervisor must beinstalledon the ACCCM Server.
C) You need to useaSolaris User.
D) You can connect to all versions of CMS with the Openlink driver.
E) If connecting to CMS version 14.x or earlier, you need the IBM Informix driver. If connecting to alaterversion, you need the Openlink driver.

2. A company has deployed Avaya Contact Center Control Manager (ACCCM) with an Avaya Communication Manager (CM) solution. The administrator would like to assign specific permissions to a specific user. How can the administrator assign the permissions?

A) Create a custom role and assign the user to the role.
B) The administrator must assign the user with the correct group. Permissions areassignedat the group level only.
C) Assign multiple roles to the user to customize permissions.
D) Assign the user a role and then customize the role for that user only in the permissionstab.

3. You are installing Avaya Contact Center Control Manager (ACCCM).
What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?

A) dally, hourly, or half-hourly
B) dally, orthe number of minutes you select
C) daily, or the number of seconds you select
D) weekly,daily,hourly
E) monthly, weekly, daily

4. Which Communication Manager (CM) ports must be enabled for Avaya Contact Center Control Manager (ACCCM) to connect with CM?

A) 65534 or 65535
B) 4022 or 4023
C) 5022 or 5023
D) 5060 or 5061

5. What is the name of the license file for Avaya Contact Center Control Manager (ACCCM)?

A) license.lic
B) license.xml
C) acccm_6.2.lic
D) 6.2_lic.xml

Solutions: