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IBM A2010-578 Exam Syllabus Topics:

SectionObjectives
Solution Design and Customer Requirements- Mapping requirements to IBM Tivoli solutions
- Gathering business and technical requirements
Service Availability and Performance Management Concepts- Service management concepts
- Availability and performance management fundamentals
IBM Tivoli Service Availability and Performance Management Solutions- Product positioning and integration
- Solution components and capabilities
Implementation and Operational Considerations- Deployment considerations
- Monitoring, reporting, and service management operations

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