Answer the following questions about the acceptance criteria within the project.
Decide whether the approach to setting and using acceptance criteria has been applied appropriately and select the response that supports your decision.
The requirement to ' install a heat reclamation system ' shows as a Should Have in the Prioritised Requirements List. During Investigation in Solution Development Timebox B, the Project Manager advised the team NOT to set detailed acceptance criteria for this requirement until later in the Timebox, since the requirement may have to be dropped and the work would be wasted.
Is this an appropriate action related to acceptance criteria?

• A. Yes, because the acceptance criteria might need to be changed during the Solution Development Timebox.
• B. No, because it is necessary to understand the full detail of all the work for completion in the Solution Development Timebox during Investigation.
• C. No, because it indicates that the Solution Development Team has NO intention of delivering the Should Have requirements.
• D. Yes, because only Must Have requirements should be fully understood.

Xan Insurance Company is a friendly company with no separate private offices for individual managers. Staff members prefer to wander around the office space and have one-to-one chats rather than use email or have lots of meetings.
What action should the Project Manager take when planning for effective communication throughout the Web project?

• A. Identify those individuals with power and influence over the project and what information they require.
• B. As this is already common practice, assume all Solution Development
  Team members have effective communication skills.
• C. Mandate the use of email so that all communications are recorded for future reference.
• D. No action is required as the existing form of spontaneous informal
  communication is suitable for all project level and Solution Development Team members.

Midway through Project Increment 4, a joint Sprint Retrospective is held with Developers from both Delivery Teams.
Some members from Marketing and IT, based in India, join via video conferencing.
Issues raised:
. Dependency management challenges
Concerns about AgilePM principle ' Demonstrate Control '
To address this, Mira Bachar and the Developers invite Hira and Sukra Aroon to help Delivery Teams understand the issues, assess the consequences, and collaborate on solutions that align with AgilePM and Scrum.
In addition to the Developers, the teams include:

(During the Sprint, Mira Bachar identified inconsistencies between what she wanted, expressed in Product Backlog items, and the Product Increments delivered by the Delivery Teams.
Which 2 of the following would be appropriate actions for Mira to take in the next Sprint?)

• A. Assign a Business Analyst to translate Product Backlog items into structured requirements.
• B. Increase her availability to engage in discussion, reviews and give her feedback.
• C. Require detailed design documents for all Product Backlog items before development starts.
• D. Define clear acceptance criteria and provide practical examples for Backlog items.
• E. Ensure consistent Product Backlog estimation using Planning Poker to improve predictability.

Which information could be recorded on an 'empathy map' for the marketing staff?

• A. The Marketing analyst staff have made a list of potential stakeholders and plan to share this with everyone else at the next sales meeting.
• B. The Promotions Team Leader has noted that staff have raised concerns about how the change may reduce their sales during the seasonal promotions.
• C. During a meeting of Brand Team Leaders, each participant created a list of stakeholders and then compared these lists in small groups.
• D. The Marketing Manager has identified potential stakeholders, drawn symbolic figures of each of them and positioned them on a visual diagram.