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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IP Office System Architecture | - IP Office components and deployment models - Control unit hardware and expansion modules |
| Topic 2: Installation and Initial Configuration | - Licensing and feature activation - System setup and configuration wizard |
| Topic 3: SIP and Trunk Configuration | - SIP trunk setup and troubleshooting - PSTN connectivity and gateway configuration |
| Topic 4: User and Extension Management | - Extension numbering and assignment - User provisioning and profiles |
| Topic 5: System Maintenance and Troubleshooting | - Monitoring system performance and logs - Fault isolation and resolution procedures |
| Topic 6: Call Routing and Telephony Features | - Hunt groups and call distribution - Inbound and outbound call routing |
| Topic 7: Security and Access Control | - Network security considerations - User permissions and system access control |
| Topic 8: Voicemail and Unified Messaging | - Voicemail Pro configuration - Message delivery and integration options |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Which two statements about Caller Applications are correct? (Choose two.)
A) Callers can reach Caller Applications from the Auto Attendant.
B) Caller Applications can be created using the TUI.
C) Caller Applications allow you to extend the TUI by creating additional menus and prompts.
D) Callers can reach the Auto Attendant from any Caller Application.
2. Which software program controls the installation of the Modular Messaging Services using the Data Collection Tool (DCT) input file?
A) miscm.exe
B) setup.exe
C) asconfig.exe
D) gvconfig.exe
3. You are setting up a Modular Messaging 3.1 for Exchange Voice Mail Domain with three Avaya S3500 Message Application Servers (MAS). In the DCT you specified that MAS2 was to be the Message Waiting Indicator and Call Me server and that MAS3 was to be the Tracing server. However, when you examine the services on the MASs, you find that all MASs have all of the services installed.
What should be done to correct this problem?
A) Ensure that the redundant services on other MASs are set to Disabled and stopped.
B) Re-image the machines, re-create the DCT with the correct options, and run the MISCM again.
C) Using Control Panel, Add/Remove Programs, remove the services that do not belong on the MASs assigned to the other tasks.
D) Nothing needs to be done; this is completely normal.
4. Which tool facilitates the distribution of Modular Messaging Services on multiple Avaya Messaging Application Servers (MASs)?
A) Installation Wizard
B) planning forms
C) Data Collection Tool (DCT)
D) gvconfig
5. Your customer is trying to decide whether to use GSM or G.711 encoding for Modular Messaging 3.1 for Exchange. They want to know how the different sizes of messages will impact their network and Exchange store. Their primary question is "how much space will Modular Messaging take in each mailbox?"
What is the best overall response?
A) "GSM messages are about five times larger than G.711 messages, so choose G.711 if you want to maximize storage space."
B) "The Modular Messaging Concepts and Planning Guide discusses this in detail, you should read it."
C) "GSM messages are about 100KB per minute and G.711 messages are about 500KB per minute."
D) "There is no good way to calculate this because we do not know how many messages will be left or how long they will be."
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: C | Question # 5 Answer: C |
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