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Instant Download Avaya : 3000-2 Questions & Answers as PDF & Test Engine

3000-2
  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Oct 08, 2026
  • No. of Questions: 103 Questions and Answers
  • Download Limit: Unlimited
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Avaya 3000-2 Exam Overview:

Certification Vendor:Avaya
Exam Name:ACSS Small and Medium Enterprise (SME) Communications
Exam Number:3000-2
Available Languages:English
Exam Format:Multiple Choice, Scenario-based Questions
Related Certifications:Avaya Certified Design Specialist (ACDS)
Avaya Certified Implementation Specialist (ACIS)
Avaya Services Certifications (SME track)
Real Exam Qty:Approximately 100–110 (commonly reported ~103)
Exam Duration:120 minutes
Recommended Training:Avaya Learning Official Training
Exam Registration:Avaya Certification & Learning Portal
Sample Questions: DOWNLOAD DEMO
Exam Way:Typically proctored certification exam (historically via Pearson VUE or Avaya Learning platform depending on program version and region)
Pre Condition:Recommended prior experience with Avaya IP Office or SME communications solutions; ACIS-level knowledge is typically expected.
Official Syllabus URL:https://www.avaya.com

Avaya 3000-2 Exam Syllabus Topics:

SectionObjectives
Topic 1: Maintenance and Troubleshooting- Fault isolation and diagnostics
- System upgrades and patch management
Topic 2: Installation and Configuration- Endpoint configuration and user provisioning
- System deployment and initial setup
Topic 3: Networking and Integration- VoIP protocols and QoS considerations
- SIP trunking and PSTN connectivity
Topic 4: Advanced Features and Applications- Voicemail and unified messaging
- Contact handling and call routing
Topic 5: SME Communications Solutions Overview- IP Office and SMB communication fundamentals
- Avaya SME portfolio architecture and components

3000-2 Exam Facts: What to Know Before You Commit

Avaya recommends the following official training resources:

Choose the format that fits your schedule, then reinforce it with regular question practice.

The latest exam information lists Approximately 100–110 (commonly reported ~103) questions for the 3000-2 exam, to be completed within 120 minutes minutes. Knowing the format cold is half the battle — timed practice handles the other half.

These are the core domains of the Avaya ACSS Small and Medium Enterprise (SME) Communications blueprint:

  • SME Communications Solutions Overview
  • Installation and Configuration
  • Networking and Integration

The remaining domains appear in the full official outline, all of which our bank addresses.

Avaya sets the following prerequisites for the Avaya ACSS Small and Medium Enterprise (SME) Communications: Recommended prior experience with Avaya IP Office or SME communications solutions; ACIS-level knowledge is typically expected..

Check the current requirements on the official certification page before scheduling.

Validity is maintained, not assumed. Our dedicated IT team checks the system and pushes new versions to the site continuously, so the 3000-2 bank on sale is always the latest — with expert-verified answers across the Avaya ACSS Small and Medium Enterprise (SME) Communications objectives. You can also pick the format that fits your devices: an easy-to-read PDF, a Windows PC test engine, or a browser-based online engine for Windows, Mac, Android, and iOS. Questions? Support replies to instant messages and emails within two hours.

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Yes, we keep our promises — in writing. If you fail the corresponding exam within 60 days of purchase, email us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; we process verified refunds in full within seven days. The exclusions are plain: exams taken within three days of purchase, candidate names that do not match the payer, and free or expired products. If you prefer, we will exchange your product for two others of equal value at no charge.

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Which three requirements are collected during the Infrastructure Data Gathering phase?
(Choose three.)

  • A. Current PBX/Key System Features and Dial Plan
  • B. Above Physical Layer: Existing Data Network
  • C. Physical Layer: Existing Telecom Infrastructure
  • D. Line of Business application integration needs
  • E. Productivity Requirements
Reveal Solution  Discussion  0

Correct Answer: A,B,C  🗳️

A company just added another hunt group called Sales with several IP phone users as members of the hunt group. All incoming calls go to the day time auto attendant in VoiceMail Pro called DayA A . Incoming calls are starting to have problems with transfers within VoiceMail Pro. When creating a case with Avaya Support, what information should be gathered?

  • A. Provide Avaya with hardware platform and version of code, monitor trace, and description of the issue.
  • B. Provide Avaya with debugview trace, monitor trace, latest configuration, and detailed description of the issue.
  • C. Provide Avaya with voicemail call flow database, debugview trace, latest configuration, monitor trace, and a detailed description of the issue.
  • D. Provide Avaya with voicemail call flow database, detailed description of the issue, latest configuration, hardware platform, and version of code.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Which Windows command is used to find out which ports your server is currently using?

  • A. show ports
  • B. netsh interface dump
  • C. ipconfig /displaydns
  • D. netstat -an
  • E. portqry
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

A customer has an IP500 with one server running the IP Office Admin package (Manager, Monitor, System Status). Which application CANNOT be installed on the server without impacting the IP Office Admin package functionality?

  • A. Contact Store
  • B. IIS
  • C. one-X Portal
  • D. Voicemail Pro
  • E. CCR
Reveal Solution  Discussion  0

Correct Answer: E  🗳️

For an IP500v2 to support third-party call accounting software, which two settings must be set up in the IP Office to get the application to work? (Choose two.)

  • A. Set CDR.
  • B. Set SMDR.
  • C. Install Delta Server.
  • D. Set IP address of call accounting software.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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