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Avaya 3000.2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

Question 1

A customer wants to set up two IP500v2 Office control units at different sites. Which H.323 supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A. IP Office SCN
B. None
C. H.450
D. QSIG-B
E. QSIG-A

Question 2

A client requests to setup VoiceMail Pro to backup voicemails, user settings, and greeting and module recordings to another server on the LAN for safety on a weekly basis. Which three steps are required? (Choose three.)

A. Select the mapped drive as the destination on the VoiceMail Pro server.
B. Select the UNC share as the destination on the VoiceMail Pro server.
C. Create a network share with permissions to store backups.
D. Map a drive to an available network share.
E. Configure the backup settings on the VoiceMail Pro server.

Question 3

The system has had voice quality issues on T1/E1 calls the last few days. Which application can you use to see the history of errors on that line?

A. Wireshark
B. System Status Application
C. Customer Call Reporter
D. System Monitor

Question 4

Which feature on the IP Office allows the VoiceMail Pro to announce the name of a user in a mailbox without the user having to record their name?

A. UMS
B. TTS
C. IMS
D. VTS

Question 5

Which three must be completed for an IP Office user to be counted in CCR as an agent?
(Choose three.)

A. A valid CCR Agent license must be installed in the IP Office configuration.
B. Force Account Code must be checked on the user's Supervisor tab.
C. CCR Agent must be checked on the user's Supervisor tab.
D. User must be a member of a hunt group.
E. Forced Login Code must be entered on the user's Supervisor tab.

Solutions: