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Avaya 3306 Exam Syllabus Topics:

Avaya Contact Recording and Avaya Quality Monitoring Implementation and Maintenance Sample Questions:

Question 1

While waiting to activate an Avaya Contact Recording license, some tests are run with the five-day license.
Once the full license is obtained, what is the path to update the Avaya Contact Recording to the full license?

A. System > Manage Users > Change License
B. General Setup > Recorder > Key management Server
C. General Setup > Recorder > License
D. System > License > Change License

Question 2

You are installing the Linux version of an Avaya Contact Recorder, and you have installed the operating system using the required Kickstart script.
Which two accounts should you check before you continue with the application installation?
(Choose two)

A. User account administrator
B. User account: root
C. User account: verint
D. User account: witness

Question 3

Which two prerequisites must a technician take to ensure SQL 2008 is prepared correctly before the Quality Monitoring application can be installed? (Choose two)

A. Dynamic Port allocation should be turned on.
B. Port 1433 must be blocked.
C. The SQL Server (MSSQLSERVER) service must be up and running.
D. The SQL 2008 server must be patched to service Pack 3.
E. Port 1433 must be enabled.

Question 4

Which three prerequisites must a technician complete to ensure that all Windows components are configured correctly prior to installing the Quality Monitoring application? (Choose three)

A. Service Packs for Windows must be installed.
B. The Server name http://servername:8285/qm should be added under trusted sites in Internet Explorer.
C. Data Executive Prevention (SEP) must be allowed for all programs and services.
D. All network Cards must be disabled prior to installation.
E. The administrator account should have the log on as a service rights under local Security Policy > User Rights Assignments.

Question 5

Which reports provides a summary of the current configuration of the Avaya Quality Monitoring system?

A. Additional -> Custom Events -> System Administration Report
B. Configuration Report - > System Report -> System Configuration Report
C. Configuration Report - > System Report -> Block Monitor Report
D. Additional -> Custom Events -> Activity Report

Solutions: