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6002-1
  • Exam Code: 6002-1
  • Exam Name: Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Exam
  • Updated: Aug 23, 2026
  • No. of Questions: 69 Questions and Answers
  • Download Limit: Unlimited
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Avaya 6002-1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Avaya Aura Communication Manager R6.0 Installation & Deployment25%- System Platform and WebLM licensing
- Server platforms and templates
- Software installation and upgrade procedures
- Survivable remote and duplex configurations
Topic 2: Features, Protocols & Interoperability15%- Shuffling, hairpinning, and media management
- Encryption and security settings
- SIP, H.323, and DCP protocols
- Integration with Session Manager and third-party systems
Topic 3: Maintenance, Monitoring & Troubleshooting10%- Alarm monitoring and logging
- Common fault isolation and resolution
- Backup and restore procedures
- Gateway and endpoint troubleshooting
Topic 4: System Configuration & Administration30%- Media gateways and circuit packs
- IP endpoints, DCP, and SIP devices
- SAT commands and system parameters
- Trunk groups, signaling, and call routing
Topic 5: CM Messaging Integration & Configuration20%- Voice mail features and call coverage
- Mailbox and user provisioning
- CM Messaging server installation
- Integration with Communication Manager

Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

1. What are the recommended CLAN and MEDPRO port settings?

A) 100Mbps full duplex
B) 10Mbps half duplex
C) 100Mbps half duplex
D) 1000Mbps full duplex


2. Through which protocols can integration of communication manager messaging application
6.0 with communication manager occur? (Choose two)

A) SIP protocol
B) RTP protocol
C) SSP protocol
D) H.323/Q. Sig protocol


3. A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
Which command identifies the reason this phone call is behaving in the expected way?

A) Status station 1111
B) List trace station 1111
C) List trace station 3333
D) Display station 3333


4. When using the Avaya Site Administration GSDI interface, which command would be use to built a new telephone set with the extension of 1000?

A) Add station 1000
B) New station 1000
C) Add set 1000
D) Build station 1000


5. When using the Avaya Site administrator CEDI interface, which command would be used to check the configuration of telephone set with the extension of 1000?

A) Display station 1000
B) Show station 1000
C) View station 1000
D) Print station 1000


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A,D
Question # 3
Answer: B
Question # 4
Answer: A
Question # 5
Answer: A

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