Exam Name: Avaya Aura Contact Center CCT and Multimedia Implementation Exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Instant Download Avaya : 6209.1 Questions & Answers as PDF & Test Engine
Updated: Jul 26, 2026
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Avaya 6209.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Contact Center Control Toolkit (CCT) | - CCT Installation and Configuration
|
| Topic 2: Multimedia Contact Management | - Multimedia Routing
|
| Topic 3: Contact Center Architecture and Components | - Avaya Aura Contact Center Architecture
|
| Topic 4: Integration and Connectivity | - Avaya Aura Integration
|
| Topic 5: Implementation and Troubleshooting | - Troubleshooting
|
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