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Avaya IP Office™ Platform Support Online Test Sample Questions:

1. During the installation of a Server Edition, the New Hardware screen detects the presence of a second hard drive. For which application is this additional hard drive typically used?

A) Call Detail Records
B) One-X® Portal
C) Web Services
D) Voicemail Pro
E) Avaya Contact Recorder

2. Which two applications can invoke Secure Digital (SD) card commands?

A) IP Office Manager
B) Avaya Control Manager
C) Avaya Aura® System Manager
D) IP Office Web Manager
E) IP Office System Monitor

3. If the in-use trunk is out of service, a customer needs to ensure that outgoing calls can use a secondary route.
How would this be achieved?

A) by setting an Out of Service trunk on the primary trunk
B) by setting the Time Profile with a business hours profile, and adding a secondary ARS in the Out of Hours Route on the primary ARS
C) by enabling the In Service option and add a secondary ARS in the Out of Service Route on the primary ARS
D) by enabling the In Service option and add the primary ARS in the In Service Route on the secondary ARS

4. Providers are components of one-X® Portal, each of which performs a specific role.
What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

A) It provides access to the voicemail server for features such as message playback via the browser.
B) It handles the browser connections between users and the one-X® Portal server.
C) It provides directory information from the IP Office systems to one-X® Portal.
D) It handles telephony communications to and from the IP Office systems assigned to it.

5. Which method can be used to add new users to a Server Edition in Select mode?

A) Outlook Pluqin
B) Duplicate User
C) LDAP
D) LMS

Solutions: