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Apple 9L0-066 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Networking & Connectivity8%- Wired/wireless network configuration and troubleshooting
Topic 2: Startup Process8%- Evaluate and resolve OS X startup issues
Topic 3: Installation & Recovery8%- Troubleshoot OS X installation and upgrade issues
Topic 4: iCloud & Services8%- iCloud sync and service connectivity issues
Topic 5: Accounts & Permissions8%- Resolve user account and file permission problems
Topic 6: Applications & Spotlight7%- Resolve app behavior and Spotlight search problems
Topic 7: Peripherals & Devices8%- Troubleshoot external hardware and connections
Topic 8: File System & Storage8%- Diagnose file system and volume problems
Topic 9: Time Machine8%- Understand functionality and troubleshoot backup/restore
Topic 10: Diagnostic Tools & Methodology9%- Apply Apple recommended troubleshooting procedures
Topic 11: Family Sharing & iTunes4%- Troubleshoot Family Sharing and iTunes-related issues
Topic 12: Security & Privacy6%- Diagnose security and privacy configuration issues

Apple OS X Yosemite Troubleshooting Sample Questions:

1. Select the key combinations used to access the Recovery System and Internet Recovery. SELECT TWO.

A) Command-Shift-I
B) Command-I-R
C) Option-Command-R
D) Command-Option-Shift-R
E) Command-R


2. How many people can share content in Family Sharing?

A) Ten
B) Five
C) Seven
D) Six


3. Wireless Diagnostics incorporates Monitor Mode. Which of the following customer scenarios would Monitor Mode help with the most?

A) A customer cannot connect to any password-protected wireless networks.
B) A customer is having trouble sending and receiving Mail on a company wireless network.
C) A customer will intermittently have a Wi-Fi connection drop. The customer cannot narrow down any specific time that it happens.
D) A customer is experiencing slow speeds on a specific public Wi-Fi connection.


4. Juan attempted to install OS X onto an iMac by copying the hard drive of a different Mac he owns. The prohibitory symbol. What does this indicate?

A) A RAM module is having trouble
B) The version of OS X is not compatible with the iMac hardware.
C) The iMac is unable to find a startup disk that contains boot files.
D) The source volume is damaged and cannot be read.


5. Lucy, the Family Organizer, has turned off Family Sharing. Which group purchases do previous group members still have access to?

A) Purchases that each member paid for themselves with gift or store credit, and purchases they initiated can be accessed.
B) Only free purchases can be accessed.
C) All content can be accessed because previous group members are instantly charged for all purchase.
D) No content downloaded while part of a family group can be accessed
E) All group member purchases can still be accessed.


Solutions:

Question # 1
Answer: C,E
Question # 2
Answer: D
Question # 3
Answer: C
Question # 4
Answer: C
Question # 5
Answer: D

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