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Instant Download BlackBerry : BCP-240 Questions & Answers as PDF & Test Engine
- Exam Code: BCP-240
- Exam Name: BlackBerry 10 Support Specialist
- Updated: Jul 17, 2026
- No. of Questions: 100 Questions and Answers
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BlackBerry BCP-240 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Device Setup and Configuration | - Network and connectivity configuration - Initial device activation and setup - User profile and account configuration |
| Topic 2: Security and Troubleshooting | - Common device and service issues resolution - Application permissions and sandboxing - Device encryption and security features |
| Topic 3: BlackBerry 10 Architecture and Platform Overview | - BlackBerry 10 OS fundamentals - Security model overview - Device hardware and software components |
| Topic 4: Messaging and Communication Services | - Messaging troubleshooting - Email setup and synchronization - BlackBerry Hub configuration |
| Topic 5: BlackBerry Enterprise Service (BES10) Integration | - BES10 architecture and components - Device enrollment and management - Policy and compliance management |
BlackBerry 10 Support Specialist Sample Questions:
1. A user reports that their Email account is reporting an error that states "Your Device is not connected to a network ". What is the cause?
A) NFC is connected to external device
B) Bluetooth radio is not connected to the wireless network
C) Wi-Fi radio is enabled
D) Wireless carrier data is not connected
2. Which of the following is needed to be able to add any new accounts from settings options on a BlackBerry 10 (BB10) device?
A) Server needs to only have Activesync enabled
B) Wi-Fi should be turned on with access to the host server for which the account is to be added
C) Battery should be more than 20%
D) NFC radio should be on
3. n the event of loss, what can be used to find a device?
A) Enable BB Protect
B) Enable Airplane mode
C) Enable BlackBerry Device Services
D) Enable Location Services
4. Which of the following resources would enable a user who has lost a device to ensure that their contact information is displayed on their BlackBerry?
A) BlackBerry Protect
B) BlackBerry Lost and Found
C) BlackBerry Help
D) App World
5. What does the top button on a BlackBeny 10 (BB10) handheld allow the user to do?
A) Launch an application (shortcut key)
B) Answer a phone call
C) Power on/off the device
D) Adjust the Volume up/down
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: C |
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