Exam Name: Cisco Unified Presence Design and Implementation
Certification Provider: Cisco
Corresponding Certification: Sales Expert
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Updated: Sep 02, 2026
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Cisco 642-181 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Operations and Troubleshooting | - Monitoring and maintenance - Common deployment issues and resolution |
| Integration with Cisco Collaboration Services | - Integration with Cisco Unified Communications Manager - Directory and presence federation concepts |
| Cisco Unified Presence Architecture | - Deployment models and scalability considerations - Core components and system architecture |
| Design and Implementation | - Initial configuration and provisioning - User and device integration |
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