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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Remote branch offices with Cisco IP Phones have just been implemented across a 2 Mb/s WAN link from your existing Cisco Unified Communications Manager cluster in headquarters. The WAN links are heavily utilized for data traffic. Users from the branch office report poor audio quality when they call the headquarters.
Which approach can you implement to directly improve audio quality in this scenario?

A) Implement CBWFQ.
B) Implement LLQ.
C) Implement TCP header compression.
D) Implement weighted random early detection.

2. When parsing trace output after the call routing decision and path selection have been made, which two records can be found in the CCM|RouteList? (Choose two.)

A) RouteListCdrc
B) CallingPartyNumber
C) PretransfromDigitString
D) RouteListName
E) PretransformCallingPartyNumber
F) findLocalDevice

3. You have a Cisco Unified Communications Manager cluster with four servers that are integrated with two Cisco Unity Connection servers and two Cisco Unified Contact Center Express servers. Some of the Cisco IP Phones are not implementing configuration changes that you assign to them.
Which troubleshooting approach can you implement to have the Cisco IP Phones accept all configuration changes?

A) Synchronize the database between the Publisher and the Subscriber of Cisco Unified Communications Manager.
B) Synchronize the database between Cisco Unified Contact Center Express and Cisco Unified Communications Manager.
C) Synchronize the databases in Cisco Unity Connection and Cisco Unified Contact Center Express.
D) Synchronize the database between Cisco Unity Connection and of Cisco Unified Communications Manager.

4. Which type of echo is found mostly on tail circuits and is due to reflection that causes the Tx signal to appear on the Rx signal?

A) Hybrid echo
B) Listener echo
C) Tail-end echo
D) Talker echo

5. In Cisco Unified Communications Manager (CUCM), the primary Service Advertisement Framework (SAF) forwarder is deleted from the database.
If there were total of three SAF forwarders configured, which two will happen next? (Choose two.)

A) The third SAF forwarder will become the primary SAF forwarder.
B) Through an election, the backup and the third SAF forwarder will be designated as primary SAF forwarder.
C) The backup SAF forwarder will automatically become the primary SAF forwarder.
D) You need to desinate the backup SAF forwarder as the primary SAF forwarder.
E) The third SAF forwarder will become the backup SAF forwarder.
F) CUCM will wait for the primary SAF forwarder to come alive.

Solutions: