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CompTIA A+ Certification Exam (JK0-802) Sample Questions:

1. Ann reports that printouts from the department laser printer have become faded. She has
already replaced the toner cartridge. Which of the following is the MOST likely component causing the faded printing?

A) Duplexing assembly
B) Fusing assembly
C) Transfer roller
D) Registration assembly

2. A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives. These are the symptoms of which of the following?

A) Failing second hard drive
B) Failing system hard drive
C) Bad CPU fan
D) Bad CMOS chip

3. A user has called in a helpdesk ticket about their monitor not powering on but their PC does. Which of the following would be the FIRST thing the technician would check?

A) Video settings
B) Power settings
C) Power cable
D) Video cable

4. A user wishes to access their contacts from their Android phone. Which of the following methods will provide the MOST up-to-date contact information on the user's phone on a daily basis?

A) Enable contact synchronization by setting up their email account on the phone.
B) Enable Bluetooth and transfer the contacts from their laptop to the cell phone.
C) Enable email synchronization and email the contacts to the user account for download.
D) Download all their contacts in a .csv file and import them into the phone via a USB laptop connection.

5. A user has too many applications starting when they log into windows. From the command line, which of the following tools is the FASTEST option to prevent these applications from running on startup?

A) SERVICES.MSC
B) REGEDIT
C) MSINFO32
D) MSCONFIG

Solutions: