Exam Name: ITIL foundation certificate in it service management(exin)
Certification Provider: EXIN
Corresponding Certification: EXIN Inc Certification
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Instant Download EXIN : EX0-100 Questions & Answers as PDF & Test Engine
Updated: Sep 01, 2026
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EXIN EX0-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Technology and Implementation Considerations | 15% | - Implementation challenges - Compliance and governance basics - Service management technology |
| Topic 2: ITIL Service Lifecycle | 50% | - Service Operation
|
| Topic 3: Key Principles and Models | 20% | - Roles and responsibilities - Functions and organizational structures - Process model and characteristics |
| Topic 4: Introduction to IT Service Management | 15% | - Basic concepts of service and service management - ITIL terminology and core definitions - Value creation and service value definition |
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