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HP HP2-B115 Exam Syllabus Topics:

HP Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which serviceability benefit does the HP 800 series offer?

A) remote servicing support
B) EasyAccess door
C) a two-hour, onsite visit
D) a replacement device within twodays

2. Which outcome can be achieved through proactive management of PCs and personal tablets?

A) an ability to share files
B) a reduction in help-desk calls
C) a reduction in security level
D) an increase in knowledge of user location

3. What is a security benefit of a secure hard disk with full hardware encryption?

A) It gives customers the choice to save their documents to the cloud or the printer.
B) It gives customers peace of mind that anything saved to the printer is fully secure.
C) It allows customers up to 32MB of space on the printer
D) It allows customers to control who can print, what can be printed, and when printing can occur

4. Your customer is experiencing problems with users losing their Elitepads. Which HP solution can alleviate this issue?

A) Enhanced Pre-Boot Security
B) HP Find My PC
C) Privacy Manager
D) File Sanitizer

5. Which statement best describes HP OfficeJet print quality'? (Select two.)

A) HP OfficeJet inks can withstand highlighter use and resist smearing.
B) HP only offers mono printing with ink. and this beats laser print outs
C) OfficeJet inks are not as good as laser printing for business printing.
D) Mono only prints are resistant to water.
E) Customers who work in the Enterprise environment should only be looking at LaserJet printers. HP OfficeJet inks can give you high quality prints that are water resistant.

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