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IBM C2040-417 Exam Syllabus Topics:

SectionObjectives
Topic 1: Rewards and Recognition Principles- Types of rewards systems
  • 1. Intrinsic vs extrinsic rewards
    • 2. Recognition program structures
      Topic 2: Employee Engagement Concepts- Fundamentals of employee engagement
      • 1. Key drivers of engagement
        • 2. Impact on organizational performance
          Topic 3: Survey and Assessment Methodology- Designing employee surveys
          • 1. Data interpretation basics
            • 2. Question design principles
              Topic 4: Kenexa Solutions Overview- IBM Kenexa platform basics
              • 1. Survey and feedback tools
                • 2. HR analytics capabilities

                  IBM Kenexa Engagement and Rewards Fundamentals Sample Questions:

                  1. A Survey Advantage client wants the ability to compare historical data to current year.Which reporting feature is recommended?

                  A) Section Analysis
                  B) Gap Analysis
                  C) Benchmark
                  D) Trend


                  2. In the second year ofadministration, anAdvantage Survey client would like to administer the same questionnaire without any changes.
                  What is the most efficient way of creating this survey?

                  A) using the standard survey template and modifying the content
                  B) creating the survey from scratch.
                  C) copying the client's previous year's survey
                  D) copying they most recent survey questionnaire and modifying the content.


                  3. A client has 15 experienced department leaders who will be leading efforts to improve employee engagement after the survey and the client wants to be able to track their efforts.
                  Which add-ons to Survey Advantage are recommended?

                  A) Executive Summary, Survey Champions, and the Action Planning Feature
                  B) Additional Reporting Logins and Survey Champions
                  C) Additional Reporting Logins.Survey Champions, and Raw Data Extraction
                  D) Additional Reporting Logins and the Action Planning Feature


                  4. An organization provided a final data file including the demographics that need to be loaded into the Survey Advantage system.
                  What Excel function is used in the conversion process to match demographic response options to the system-assigned numeric values?

                  A) SUM
                  B) CONCATENATE
                  C) VLOOKUP
                  D) MATCH


                  5. In Survey Advantage, can reminder emails only be sent out to people that have not submitted a survey?

                  A) No, reminder emails cannot be sent out.
                  B) Yes.this can be done under Edit Survey User Rights.
                  C) No.the system will only allow reminders to be sent to all participants.
                  D) Yes, this can be done under Activate Survey.


                  Solutions:

                  Question # 1
                  Answer: C
                  Question # 2
                  Answer: C
                  Question # 3
                  Answer: D
                  Question # 4
                  Answer: C
                  Question # 5
                  Answer: D

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