Exam Name: CRM 3.0 Installation and Configuration
Certification Provider: Microsoft
Corresponding Certification: Microsoft Business Solutions
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Instant Download Microsoft : MB2-421 Questions & Answers as PDF & Test Engine
Updated: Sep 04, 2026
No. of Questions: 154 Questions & Answers with Testing Engine
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Microsoft MB2-421 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Advanced Deployment Options | 10% | - Multi-organization environments - Clustering and high availability - Internet-facing deployment (IFD) |
| Post-Installation Configuration | 25% | - Organization creation and settings - Integration with Exchange Server - Email router configuration - Security roles and user access |
| Installing Microsoft CRM 3.0 | 25% | - Client installation and deployment - Workgroup vs Domain deployment - Server installation procedures - Multi-server installation |
| Planning and Preparing Installation | 20% | - Active Directory and domain considerations - System requirements and prerequisites - SQL Server and IIS configuration - Hardware and software compatibility |
| Maintaining and Troubleshooting | 20% | - Common installation errors - Performance optimization - Upgrades and service packs - Backups and recovery |
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