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Microsoft MB2-720 Exam Syllabus Topics:

Microsoft Functional Application in Microsoft Dynamics Marketing Sample Questions:

1. You frequently schedule tradeshow events.
Which two methods can you use to save time when creating tradeshow events in Microsoft Dynamics Marketing? Each correct answer presents a complete solution.

A) Create a tradeshow event template, then create an event and select the template.
B) Copy an existing tradeshow event.
C) Open an existing tradeshow event, rename it and save it as a new event.
D) Create a tradeshow event template, then open and create an event from the template.

2. You recently acquired a comma-separated value (.csv) file that contains contact information for several hundred potential customers.
You need to create contacts for the potential customers in Microsoft Dynamics Marketing.
Which statement about creating client contacts in bulk is true?

A) You can create contacts in bulk only in the Marketing group.
B) Only Microsoft Dynamics Marketing Administrators can create contacts in bulk.
C) You can create contacts in bulk by importing them from XML files only. You must convert the .csv file before you can import it.
D) You can create contacts in the Client group in bulk by importing them directly from the .csv file.

3. You create an approval request that has three approvers and set the routing to Sequential (all).
How does Microsoft Dynamics Marketing deliver the approval requests?

A) to all approvers in the specified order regardless of the responses
B) to all approvers at the same time
C) to each approver in the specified order until one approver rejects the request
D) to each approver in the specified order until one approver approves the request

4. You need to import 100 client contacts from a Microsoft Excel workbook (.xlsx file) into Microsoft Dynamics Marketing.
What should you do?

A) Save the workbook to your computer as a text (.txtj file and then import the contacts from the text file.
B) Save the workbook to your computer as an XPS Document (jcps file) and then import the contacts from the saved file.
C) Save the workbook to your computer in its current format and then import the contacts from the workbook.
D) Save the workbook to your computer as an OpenDocument Spreadsheet (.ods file) and then import the contacts from the saved file.

5. A user reports that he is not receiving alerts from Microsoft Dynamics Marketing.
What are two possible causes of the problem? Each correct answer presents a complete solution.

A) The Microsoft Dynamics Marketing Alert Processing service is not turned on.
B) The user's User Preferences dashboard does not contain a valid email address.
C) The Microsoft Dynamics Marketing Administrator did not turn on data service for the organization.
D) The user's contact record does not contain a valid email address,

Solutions: