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Instant Download Microsoft : MS-720 Questions & Answers as PDF & Test Engine
- Exam Code: MS-720
- Exam Name: Microsoft Teams Voice Engineer
- Updated: Aug 24, 2026
- No. of Questions: 123 Questions and Answers
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For more information about the Microsoft MS-720 Exam visit the following reference link:
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Earning the Microsoft MS-720 Certification is a great way for professionals to demonstrate their expertise in Microsoft Teams Voice Engineering. Microsoft Teams Voice Engineer certification is recognized by employers around the world and can lead to better job opportunities and higher salaries. Additionally, certification holders are granted access to exclusive Microsoft resources, such as training videos, webinars, and events, which can help them stay up-to-date with the latest developments in the industry.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-720
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Microsoft MS-720 exam covers a wide range of topics, including voice routing, call quality, media flows, and network planning. MS-720 exam is designed to test the candidate's ability to troubleshoot voice-related issues, deploy and configure voice solutions, and optimize voice performance.
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Microsoft MS-720, also known as the Microsoft Teams Voice Engineer certification exam, is a popular certification among IT professionals who are looking to improve their knowledge and expertise in the field of Microsoft Teams voice engineering. Microsoft Teams Voice Engineer certification is designed to validate the skills and knowledge required to deploy, manage, and troubleshoot Microsoft Teams voice solutions. MS-720 exam focuses on various aspects of Microsoft Teams voice, such as configuring voice policies, call routing, and managing quality of service.
Microsoft MS-720 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Plan and configure Teams clients and devices | 5-10 | - Plan and configure Teams Phones and displays - Plan and configure Teams Rooms |
| Topic 2: Configure and manage Teams Phone for voice users | 15-20 | - Migrate voice users - Enable users for Direct Routing - Enable per-user calling features - Enable users for Teams Phone |
| Topic 3: Plan and configure Direct Routing | 15-20 | - Deploy and maintain Survivable Branch Appliance (SBA) - Extend Direct Routing infrastructure - Design Direct Routing call flows - Implement SIP trunking with Direct Routing |
| Topic 4: Plan and configure Microsoft Teams Phone | 25-30 | - Configure phone policies - Plan and design PSTN solutions - Configure auto attendants and call queues - Manage phone numbers and operator connect - Configure audio conferencing - Design emergency calling |
| Topic 5: Monitor and troubleshoot Microsoft Teams Phone | 15-20 | - Monitor Teams Phone and SBC health - Troubleshoot Direct Routing connectivity - Monitor and troubleshoot clients and devices - Troubleshoot call failure and quality |
| Topic 6: Optimize network performance | 5-10 | - Implement network topology - Design network infrastructure |
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