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Nortel 920-132 Exam Syllabus Topics:

SectionObjectives
Database and External Integration- Application integration
  • 1. Data exchange mechanisms
  • 2. External service integration
  • 3. Database connectivity
Media Processing Server Architecture- MPS platform fundamentals
  • 1. Resource management
  • 2. Application execution environment
  • 3. System architecture and components
Testing and Debugging- Application validation
  • 1. Debugging techniques
  • 2. Logging and error handling
  • 3. Performance testing
Application Development- Application design and implementation
  • 1. Reusable application modules
  • 2. Voice application development concepts
  • 3. Call flow design
  • 4. Script and logic development
Deployment and Maintenance- Production deployment
  • 1. Version management
  • 2. Application installation
  • 3. Maintenance and troubleshooting
Media Resources and Call Control- Media processing functions
  • 1. DTMF and speech processing
  • 2. Prompt playback and recording
  • 3. Call control interfaces

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