The PC0-001 exam, officially titled ITIL 2011 Foundation , is the qualifying test for the ITIL 2011 Foundation certification from PeopleCert / AXELOS, a credential at the Foundation level. Passing it proves you have the skills employers look for in certified professionals, and it can also support progress toward related credentials such as ITIL Intermediate, ITIL Expert, ITIL Master.

The Peoplecert ITIL 2011 Foundation exam gives you 60 minutes to work through 40 questions. That is a steady pace with little room for second-guessing, so train yourself to read each question once, flag the difficult ones, and keep moving. Before exam day, sit at least two full timed sessions in the Exams4sures test engine — when the clock feels familiar, it stops being a threat.

You need 65% (26 out of 40) to pass, and the official registration fee is Approx. $180–$250 USD (varies by region/reseller). Fall short and you pay that fee in full again for every retake, which makes solid preparation the cheaper option by far. Work through the Exams4sures practice questions until you score comfortably above the passing mark, then book your seat.

No formal prerequisites; basic IT/service management knowledge recommended Eligibility rules can change over time, so before you register, confirm the latest requirements on the official exam page: PeopleCert / AXELOS PC0-001 exam overview.

You can book your PC0-001 exam through any of these official registration channels:

• PeopleCert Official Registration
• AXELOS ITIL Portal

The exam is delivered as Online proctored or Onsite at authorized test centers (CBT/Paper-based), so you can pick the option that fits your schedule when you book.

PeopleCert / AXELOS recommends the following training for Peoplecert ITIL 2011 Foundation candidates:

• Official ITIL 2011 Foundation Training
• PeopleCert Learning Resources

Pair that training with the 131 practice questions from Exams4sures and you can check your readiness topic by topic before exam day.

Yes. Exams4sures offers a free PDF demo for the Peoplecert ITIL 2011 Foundation exam so you can judge the quality of our questions and answers before paying anything. Every purchase also comes with 365 days of free updates, and once that period expires you can extend your update service at a 50% discount.

Your purchase is protected by a 100% money-back guarantee. If you sit the corresponding PC0-001 exam within 60 days of buying and do not pass, send us a scan of your exam enrollment slip together with your official Score Report (PDF) within 2 days of the exam date — the candidate name must match the payer's name — and we will process your full refund within 7 days. Please note that exams taken within 3 days of purchase, materials downloaded without ever sitting the exam, free products, and expired orders are not covered. If you would rather not have a refund, you can exchange your order for two exam products of equal value, free of charge, and keep the update service on your original purchase.

Delivery is instant: your files are emailed to you within one minute of payment and can also be downloaded directly, with no limit on the number of computers you install them on. If nothing has arrived within 2 hours, contact our customer service team and we will sort it out.

The Peoplecert ITIL 2011 Foundation syllabus is organized into 5 domains. The main areas include Service Lifecycle (25%), Key Principles and Models (20%), and Key Processes and Functions (30%). Scroll up to the Exam Topics section above for the complete, current outline before you plan your study schedule.