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Pegasystems PEGACPBA25V1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Data and Integration15%- Data Modeling and Connectivity
  • 1. Define data objects and relationships
  • 2. Capture and validate business data
  • 3. Understand integration requirements within business solutions
  • 4. Work with systems of record and external data sources
Topic 2: Application Development25%- Business Architecture and Delivery
  • 1. Apply low-code development concepts
  • 2. Identify stakeholders involved in Pega projects
  • 3. Use App Studio to participate in application design
  • 4. Capture business requirements and objectives
  • 5. Describe the role and responsibilities of a Pega Business Architect
Topic 3: User Experience10%- User Interface Configuration
  • 1. Configure form appearance, visibility settings, and controls
  • 2. Group fields into views
  • 3. Configure portal content and user interface elements
  • 4. Add and remove fields from views
Topic 4: Case Management30%- Case Design and Workflow
  • 1. Describe personas, operators, and access groups
  • 2. Route assignments to users, work groups, and work queues
  • 3. Differentiate authentication and authorization concepts
  • 4. Design case lifecycles and configure case statuses
  • 5. Identify duplicate cases and configure optional actions
  • 6. Configure service level agreements including goals and deadlines
  • 7. Automate workflow decisions using conditions
  • 8. Pause and resume case processing using wait steps
  • 9. Add instructions and tasks to case processing
Topic 5: Reporting and Insights10%- Business Reporting
  • 1. Interpret business metrics and reporting results
  • 2. Use Insights to monitor application performance and business outcomes
  • 3. Create and analyze reports
Topic 6: Pega GenAI10%- Generative AI Features
  • 1. Use Pega Blueprint to create, import, and modify application designs
  • 2. Explain the role of Pega GenAI Autopilot in accelerating application development
  • 3. Leverage Pega GenAI Knowledge Buddy to provide contextual knowledge and support
  • 4. Integrate generative AI features through Pega GenAI Connect Rules
  • 5. Describe the benefits of Pega GenAI Agents and Tool Rules

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