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Simens STI-884 Exam Syllabus Topics:

SectionObjectives
Sales Process for SMB Solutions- Opportunity identification
  • 1. Needs assessment
    • 2. Lead qualification
      - Solution proposal and closing
      • 1. Closing techniques
        • 2. Proposal development
          Solution Architecture & Deployment- System architecture basics
          • 1. IP communication architecture
            • 2. Unified communications integration
              - Deployment considerations
              • 1. On-premise vs hosted solutions
                • 2. Scalability planning
                  Siemens SMB Solutions Portfolio- Product positioning for SMB customers
                  • 1. Unified communications offerings
                    • 2. Small business vs medium business solution mapping
                      - SMB communication systems overview
                      • 1. Hybrid IP communications systems
                        • 2. HiPath / OpenScape SMB solutions
                          SMB Market & Customer Requirements- Industry segmentation
                          • 1. Small business segment characteristics
                            • 2. Medium enterprise segment characteristics
                              - SMB business needs analysis
                              • 1. Scalability and mobility needs
                                • 2. Cost efficiency requirements

                                  Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:

                                  Which are the benefits of OpenScape Video? (Choose two)

                                  • A. Re-directing video calls made to the office number to any phone on any network.
                                  • B. Setting up an auto-attendant for receiving calls.
                                  • C. Elimination of "video islands" caused by ISDN or Telepresence only solutions.
                                  • D. Voice-only phones can join in video-conferencing.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,D  🗳️

                                  How many users can Alcatel-Lucent OmniPCX Office serve?

                                  • A. Up to 521 users.
                                  • B. No more than 93 users.
                                  • C. Up to 236 users.
                                  • D. No more than 115 users.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  What are the advantages of the open source technology of the Digium's Asterisk products? (Choose two)

                                  • A. System administration is simplified by a single, centralized, user-friendly Web-based management tool.
                                  • B. Voice mail/auto attendant is a standard capability.
                                  • C. An open source VoIP PBX concept is independent from specific hardware manufacturers and from long term rigid contracts.
                                  • D. Partial open source code can be used by developers and integrators for customized end-user solutions.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,D  🗳️

                                  What are the benefits of SIP trunks over ISDN or analogue connections? (Choose three)

                                  • A. Multiple area and country numbers.
                                  • B. Cheaper call cost.
                                  • C. Fast uplinks and fast downlinks.
                                  • D. Speed of provisioning.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,B,D  🗳️

                                  Which options offered by Siemens Open Communications solutions help reduce costs of travel, conferencing, and relocation? (Choose two)

                                  • A. OpenScape Office to collaboratewith customers and colleagues
                                  • B. SIP to integrate with third-party communication solutions
                                  • C. OpenScape Video to provide video conferencing
                                  • D. IP networking solutionsto consolidate infrastructure
                                  Reveal Solution  Discussion  0

                                  Correct Answer: A,C  🗳️

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