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Salesforce AP-205 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery | 32% | - Map functional capabilities to TPM or third-party systems - Capture non-functional requirements and volumetric data - Document customer business processes and journey - Conduct discovery interviews using TPM lifecycle - Rationalize use of Consumer Goods Cloud and TPM for customer environments |
| Topic 2: Design | 36% | - Design solutions using KPIs, claims, and P&L capabilities - Define promotion structures aligned with Go-To-Market strategy - Validate design priorities with stakeholders - Configure customer business plans and promotion tactics - Set up account planning using hierarchy and metrics - Determine reporting and analysis requirements |
| Topic 3: Implement | 32% | - Test and validate solution implementation - Plan deployment and migration strategy - Rationalize licensing and install Consumer Goods Cloud package - Configure TPM core features, rules, and workflows - Set up integration and data management |
Salesforce Consumer Goods Cloud: Trade Promotion Management Accredited Professional Sample Questions:
Cloud Kicks wants to optimize the allocation of promotion spend for its key account managers (KAMs) on a customer account basis.
In which capability area should a consultant begin their discovery process to identify these requirements?
- A. Strategic Planning
- B. Promotion Planning
- C. Funds Management
Correct Answer: C 🗳️
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When implementing Consumer Goods Cloud TPM, it is essential to ensure seamless integration with existing third-party systems for comprehensive functionality.
Which set of systems should a consultant discuss with the customer to ascertain compatibility and data synchronization with TPM?
- A. Enterprise Resource Planning (ERP), Master Data Management (MDM), Product Information Management (PIM), Demand Planning, Data Warehouses, and Data Lakes to integrate master data, baseline volume forecasts, and shipment data
- B. Point of Sale (POS) systems, Content Management Systems (CMS), and Digital Asset Management (DAM) systems to process retail transactions, digital content, and enterprise assets
- C. Customer Relationship Management (CRM), Supply Chain Management (SCM), and Human Resource Management (HRM) systems to ingest customer sales data, supply chain operations data, and employee performance metrics
Correct Answer: A 🗳️
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Cloud Kicks recently implemented a Consumer Goods Cloud TPM solution and key account managers (KAMs) are now using the TPM system. During the strategic planning, once the revenue targets are finalized, funds are allocated for an account. A KAM takes the first look at the account plan. After analyzing the account's products and related key performance indicators (KPIs) at the account, product group, and product levels, the KAM identified the gap between the baseline volumes and the target sales volume.
How should a consultant recommend filling the identified gap without creating incremental volume?
- A. Edit and change the adjustment KPIs in the account plan and look at these changes in the account plan view in order to analyze promotion effectiveness for target volume.
- B. Anticipate changes to some adjustment KPIs. Adjust the KPIs in a Customer Business Plan and look at these changes in the account plan view to analyze promotion effectiveness for target volume.
- C. Plan the sellable promotions in the TPM system and view the increased volume resulting from the promotions. Analyze how effective promotions are and whether they are likely to hit the target volume.
Correct Answer: A 🗳️
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A client is requesting a real-time report on the promotion detail to show key performance indicator (KPI) values at the Promotion Total level. The client wants this implemented to help the user gauge and understand the impact of the Planned Promotion instantaneously.
How should the consultant design this? 5
- A. Create a custom Scorecard Real-Time Reporting (RTR) and enable the required KPIs as Report relevant and add them to RTR Config, then embed the report on the Promotion record page.
- B. Create a custom Lightning component that reads the value of the KPIs through the KPI Map functionality and embed the UI Component on the Promotion record page.
- C. Create a new Real-Time Reporting (RTR), which uses a Flatlist UI Component, add the required KPIs, and then embed the report on the Promotion record page.
Correct Answer: A 🗳️
A manufacturer of health food snacks wants to better plan, manage, visualize, and monitor compliance with its trade promotions and use of offline capabilities.
Which Salesforce solutions form the basis for a consultant developing an agenda and content for running discovery workshops with a potential client?
- A. Trade Promotion Management, Field Service, Retail Execution
- B. CRM Analytics, Retail Execution, Trade Promotion Management
- C. Retail Execution, Marketing Cloud, Trade Promotion Management
Correct Answer: A 🗳️
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