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Salesforce Slack-Dev-201 Exam Syllabus Topics:
Section
Weight
Objectives
Design the Interactive Flow of Your App
20%
- Build workflows and use cases
- Handle user entry points: commands, shortcuts, actions
- Align design with Slack architecture
- Use Block Kit to build user interfaces
APIs for Managing Your Slack
12%
- Admin API for workspace management
- SCIM API for user and group management
- Audit API for monitoring
Distribute Your App
7%
- Publish to App Directory
- Manage app lifecycle and updates
- Private distribution
Design for Scale
9%
- Support Slack Connect and shared channels
- Build for Enterprise Grid
- Use Enterprise Grid Sandbox
Apps in the Slack Platform
7%
- Securely store and retrieve data and tokens
- Set up collaboration for app development
- Choose appropriate Slack surfaces: App Home, modals, messages
- Automate and enhance workspace operations
Tools
5%
- Slack Developer Tools (SDT)
- Use Bolt framework
- Block Kit Builder
- Sample code and resources
Design for Security
19%
- Secure data storage and transmission
- Implement OAuth 2.0 and token rotation
- Manage scopes and permissions
- Comply with compliance and governance requirements
Design a Great User Experience
8%
- Onboard and guide users
- Follow Slack design principles
- Design accessible and consistent interfaces
Design Your Workflows: Spotlight on Slack's APIs
13%
- Select correct API: Web API, Events API
- Understand API terminology and versioning
- Socket Mode vs HTTP event delivery
- Implement Web API and Events API
- Manage rate limits
A company wants to implement a Slack app for employees to quickly report IT issues. What is the most efficient feature to use for initiating the IT issue reporting process?
A. Use a global shortcut that opens a form for employees to report IT issues
B. Set up a dedicated IT support channel where employees post their issues
C. Create a bot that employees can message to report IT issues
D. Implement a slash command in various channels for reporting IT issues
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Your team is developing a Slack app to notify a sales team whenever a new lead is captured on the company website. Which Slack component or feature should primarily be used to implement this functionality?
A. Develop a bot to periodically check for new leads and post updates in a dedicate channel
B. Use Slash commands to allow sales team members to request lead updates
C. Set up an RSS feed in a Slack channel for new lead notifications
D. Implement incoming webhooks to automatically send notifications to a sales channel when a new lead is captured
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Your company is creating a Slack app to update team members about upcoming company events. The updates need to be brief and reach all team members efficiently. What is the best approach to deliver these updates?
A. Post updates in relevant team channels using messages
B. Use modals to display detailed information about each event
C. Send individual direct messages to each team member about the events
D. Implement an App Home tab with a calendar of events
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