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HP HP2-B116 Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Strategies and Positioning- Presenting HP solutions
  • 1. Value proposition and ROI justification
  • 2. Competitive differentiation strategies
Topic 2: Closing the Sale and Implementation- Sales closure techniques
  • 1. Post-sale planning and solution implementation basics
  • 2. Finalizing customer commitments
Topic 3: Customer Needs and Market Segmentation- Understanding customer requirements
  • 1. Identifying business challenges and print environments
  • 2. Customer segmentation and target markets
Topic 4: HP Document Solutions Product Portfolio- Solution offerings
  • 1. Managed print services and offerings
  • 2. Workflow and document management solutions

HP Selling HP Document Solutions Sample Questions:

1. What is an important security pain point for any organization's print management infrastructure?

A) lack of control that makes it impossible to control color and special media usage
B) print output and workflow between users and devices that are at risk
C) lack of control that makes it impossible to directly bill high print users
D) workflow bottlenecks that create processing delays


2. How can HP Web Jetadmin assist in the proactive management of a printing and imaging infrastructure?

A) by assisting in the deployment, support, and consumables management, together with on-going reporting and optimization of the fleet
B) by billing for individual print usage
C) by issuing purchase orders to supplies resellers and tracking the purchase orders throughout the purchase process
D) by assisting in the management of workflow


3. What do IT departments need to do to gain support for new projects?

A) satisfy the issues raised by finance and purchasing departments
B) ensure the project meets overall business strategy and identify the beneficiaries
C) satisfy the issues of implementation, roll out, and support
D) ensure the project comes in on budget


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: B

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