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Salesforce MC-201 Exam Syllabus Topics:

Salesforce Certified Marketing Cloud Account Engagement Specialist Sample Questions:

1. What type of Information do rule step types look for in engagement studio programs?

A) Prospect Interest
B) Prospect activity
C) Prospect criteria
D) Prospect behavior

2. You can set up Marketing Cloud Account Engagement yourself to sync with Person Accounts.

A) True
B) False (you need to contact Marketing Cloud Account Engagement support to enable this functionality)

3. A project is on day 3 of a step with a designated wait time of 5 days. The engagement studio program is then paused for 1 day and restarted.
If the wait time for the step remain at 5 days, what day of the designated 5 days of wait time would the prospect be on when the program is restarted?

A) Day 4
B) Day 3
C) Day 5
D) Day 0

4. Which two actions can be taken once a Salesforce Opportunity syncs to Marketing Cloud Account Engagement? Choose 2 answers

A) Viewing the Opportunity in Opportunity Reports
B) Referencing the Opportunity in automation rules
C) Manually editing the Opportunity In Marketing Cloud Account Engagement
D) Manually deleting the Opportunity in Marketing Cloud Account Engagement

5. A Pardot user notices an odd field value on a prospect record and wants to investigate.
What should the first course of action be?

A) Review the recent form submissions to see if the prospect updated their information.
B) Go to the prospect record and click on the field value in question to see what caused the change.
C) Go to the prospect record and view the prospects Audits tab to see all changes made to the prospect record.
D) Look up the prospect's assigned user and call them to see if they made the change.

Solutions: