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Avaya 132-S-816 Exam Syllabus Topics:

SectionObjectives
Topic 1: User and Telephony Configuration- Extension and User Administration
  • 1. Call routing and numbering plans
  • 2. Extension configuration
  • 3. User creation and management
Topic 2: Voice Messaging and Unified Communications- Messaging Features
  • 1. Voicemail configuration
  • 2. Client application support
  • 3. Unified messaging integration
Topic 3: Installation and Initial Configuration- System Installation
  • 1. Hardware installation
  • 2. Software initialization
  • 3. Network parameter configuration
Topic 4: Maintenance and Troubleshooting- Support Operations
  • 1. System monitoring and diagnostics
  • 2. Fault isolation and problem resolution
  • 3. Backup and restore procedures
Topic 5: Networking and Integration- Connectivity
  • 1. Networking multiple IP Office systems
  • 2. SIP and IP trunk configuration
  • 3. Third-party integration
Topic 6: IP Office Solution Architecture- IP Office Platform Overview
  • 1. Deployment scenarios
  • 2. System components and editions
  • 3. Licensing concepts

Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:

1. Which network report provides the communication status of each machine connected to the R3.1 Message Networking (MN) system?

A) Network Port Utilization
B) Network Status Report
C) Subscriber Detail Report
D) Network Load


2. A Modular Messaging 3.1 for Exchange user in London, England, wants to use the Telephone User Interface to send a message to a Modular Messaging 1.1 for Exchange user in Los Angeles, California. The two locations share an Exchange Organization but the users are in different Voice Mail Domains.
How can this be accomplished?

A) The Octel Analog Networking connector must be installed and configured in Exchange.
B) The sender must address the message to the address of the recipient that represents the recipient on the Message Networking server.
C) The sender must address the message to the Numeric Address of the recipient.
D) This is not possible; the sender and recipient must be in the same Voice Mail Domain or the sender has to call the recipient.


3. Which document should be used to administer the PBX settings in VMSC?

A) the Administration Guide
B) the latest configuration notes from support.avaya.com
C) the Installation Guide
D) the Data Collection Tool (DCT)


4. You have installed and configured a Modular Messaging (MM) 3.1 for Exchange system. A RightFax server exists at your customer site and the customer has mentioned the need for fax services into voicemail because their users rely on this feature of their current Octel
250. You go into Voice Mail System Configuration and open the Fax configuration panel.
The entire panel is grayed out and you cannot check the box that allows configuration for fax.
Why is the fax panel grayed out?

A) The MM Fax Sender service is not started.
B) The fax hardware is not installed into the Message Application Server.
C) There is no fax mailbox password to be entered in Voice Mail System Configuration, Security, Message Servers.
D) The system is integrated with H.323 to an Avaya Communication Manager 4.0.


5. Within a voicemail domain, which Modular Messaging (MM) Services must ONLY be running one instance of and must run together on the same Messaging Application Server (MAS)?

A) Mailbox Monitor MWI, and Service Connector
B) Tracing, Fax, and Alarming
C) Mailbox Monitor, MWI, and Tracing
D) Mailbox Monitor, MWI, and Call Me


Solutions:

Question # 1
Answer: B
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: D
Question # 5
Answer: D

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