Exam Name: ACSS Small and Medium Enterprise (SME) Communications
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Instant Download Avaya : 3000-2
Check Updated on: Oct 08, 2026
No. of Questions: 103 Questions & Answers with Exam Engine
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Online Test Engine
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- Total Questions: 103
- Updated on: Oct 08, 2026
- Price: $59.98
Desktop Test Engine
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- Total Questions: 103
- Updated on: Oct 08, 2026
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PDF Practice Q&A's
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- Total Questions: 103
- Updated on: Oct 08, 2026
- Price: $59.98
An exam changes; your preparation should change with it. Exams4sures keeps the 3000-2 materials current through 2026 and beyond, with free updates for a full year after purchase.
Avaya 3000-2 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | ACSS Small and Medium Enterprise (SME) Communications |
| Exam Number: | 3000-2 |
| Related Certifications: | Avaya Certified Design Specialist (ACDS) Avaya Certified Implementation Specialist (ACIS) Avaya Services Certifications (SME track) |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Real Exam Qty: | Approximately 100–110 (commonly reported ~103) |
| Recommended Training: | Avaya Learning Official Training |
| Exam Registration: | Avaya Certification & Learning Portal |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Typically proctored certification exam (historically via Pearson VUE or Avaya Learning platform depending on program version and region) |
| Pre Condition: | Recommended prior experience with Avaya IP Office or SME communications solutions; ACIS-level knowledge is typically expected. |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 3000-2 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: SME Communications Solutions Overview | - IP Office and SMB communication fundamentals - Avaya SME portfolio architecture and components |
| Topic 2: Networking and Integration | - SIP trunking and PSTN connectivity - VoIP protocols and QoS considerations |
| Topic 3: Advanced Features and Applications | - Voicemail and unified messaging - Contact handling and call routing |
| Topic 4: Installation and Configuration | - System deployment and initial setup - Endpoint configuration and user provisioning |
| Topic 5: Maintenance and Troubleshooting | - Fault isolation and diagnostics - System upgrades and patch management |
Avaya ACSS Small and Medium Enterprise (SME) Communications Exam: Three Advantages, One Purchase
Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 103 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.
The Avaya ACSS Small and Medium Enterprise (SME) Communications exam contains Approximately 100–110 (commonly reported ~103) to complete within 120 minutes. Timed simulation in the Exams4sures Desktop Test Engine teaches that rhythm before exam day does.
The official Avaya ACSS Small and Medium Enterprise (SME) Communications outline defines 5 domains. The leading three are SME Communications Solutions Overview, Advanced Features and Applications, and Networking and Integration. The full list is in the topics section above, and Exams4sures's 103 practice questions cover each one.
Recommended prior experience with Avaya IP Office or SME communications solutions; ACIS-level knowledge is typically expected. Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.
Scoring and fees are published by Avaya and may change; verify the current figures on the official site.
The 3000-2 exam is a Avaya certification exam validating the Avaya ACSS Small and Medium Enterprise (SME) Communications syllabus shown above. It belongs to these credential paths: Avaya Certified Implementation Specialist (ACIS), Avaya Certified Design Specialist (ACDS), Avaya Services Certifications (SME track). Candidates in 2026 start with Exams4sures's 103 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.
Avaya recommends these training resources for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam:
Follow the training with steady self-testing — the 103 practice questions from Exams4sures help you apply theory and fill any gaps the training leaves.
Exams4sures issues a full refund if you take the Avaya ACSS Small and Medium Enterprise (SME) Communications exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.
Typically proctored certification exam (historically via Pearson VUE or Avaya Learning platform depending on program version and region) Register for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam through these official channels:
After booking, Exams4sures delivers your practice questions within 1 minute — preparation starts the same day.
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
A customer has just added an ISDN trunk card to their IP412. As soon as the system was powered up the IP Office started doing a rolling reboot. What is the first step you should do to isolate the trouble?
- A. Re-install the IP Office Professional License.
- B. Remove the daughter boards.
- C. Remove the Embedded Voicemail Card.
- D. Upgrade the system to the current GA software.
- E. Default the IP Office.
Correct Answer: B 🗳️
A customer uses a call accounting system and account codes in the IP Office to keep track of billable time spent with their clients when on the phone. They would like to be able to have the IP Office automatically associate the account code when calls are made to or from their clients.
- A. Answer Pending
Correct Answer: A 🗳️
A client wishes to have a backup VoiceMail Pro Server for redundancy in case the primary VoiceMail Pro Server is unavailable on the network. Which two items are needed? (Choose two.)
- A. Primary Server IP Address configured on the secondary server
- B. Backup Server IP Address configured on IP Office
- C. License for the secondary VoiceMail Pro Server
- D. Secondary VoiceMail Pro Server installed on the network
Correct Answer: B,D 🗳️
Which Windows component must be verified as installed on the server before CCR is installed?
- A. Internet Explorer (IE)
- B. Microsoft Data Engine (MSDE)
- C. Internet Information Services (IIS)
- D. Microsoft Personal Web Server (MPWS)
Correct Answer: C 🗳️
With the release of 1.2 CCR, you now have the ability to have Wallboards. How is the number of unique Wallboard accounts determined?
- A. It is a separately licensed feature of CCR.
- B. It is equal to the number of licensed Supervisors.
- C. It is equal to the number of licensed Administrators.
- D. It is equal to the number of licensed Users.
Correct Answer: B 🗳️
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