Exam Name: APDS Avaya Enterprise Team Engagement Solutions Online Test
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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- Total Questions: 60
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- Total Questions: 60
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Avaya 3171T Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | APDS Avaya Enterprise Team Engagement Solutions Online Test |
| Exam Number: | 3171T |
| Available Languages: | English |
| Related Certifications: | Avaya Professional Implementation Specialist Avaya Professional Sales Specialist |
| Exam Format: | Drag and Drop, Multiple Choice |
| Exam Duration: | 90–105 |
| Certificate Validity Period: | 2 years |
| Exam Price: | $350 USD |
| Passing Score: | 69%–70% |
| Real Exam Qty: | 60 |
| Recommended Training: | Avaya Official Training Courses |
| Exam Registration: | Avaya Certification Portal Pearson VUE |
| Sample Questions: | DOWNLOAD DEMO |
| Exam Way: | Online proctored or in-person at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended experience with Avaya UC and contact center solutions |
| Official Syllabus URL: | https://www.avaya.com/en/support/training-certification/ |
Avaya 3171T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Contact Center Solutions | 20% | - Routing, queuing, and call handling - Reporting, analytics, and workforce optimization - Avaya Aura Contact Center overview |
| Unified Communications and Collaboration (UC&C) | 25% | - UC&C architecture and components - Collaboration tools and endpoints - Integration with third-party applications - Avaya Equinox and Aura solutions |
| Avaya Team Engagement Solutions Overview | 20% | - Avaya portfolio and product offerings - Benefits and business value - Introduction to Avaya Team Engagement Solutions |
| Solution Selling and Customer Engagement | 10% | - Solution recommendation and positioning - Customer requirement analysis - Value proposition and ROI analysis |
| Deployment and Management | 25% | - Administration, maintenance, and licensing - Virtualization and survivability - Solution design and sizing - Security, compliance, and troubleshooting |
Preparing for 3171T with Feedback That Corrects You
- Contact Center Solutions (20%)
- Deployment and Management (25%)
- Avaya Team Engagement Solutions Overview (20%)
Avaya APDS Avaya Enterprise Team Engagement Solutions Online Test Sample Questions:
A customer wants a deskphone with a touch screen, Bluetooth headset, and USB support.
Which deskphone would meet their request?
- A. J179
- B. J169
- C. 9641G
- D. 9621G
Correct Answer: C 🗳️
In addition to centralized recording of conferences, the Avaya Equinox solution allows an XT room system to record conferences to a USB key.
What is a characteristic or requirement of the USB recording option?
- A. A recorded file supports standard MP4 format
- B. Conferences must be encrypted to be recorded
- C. Recorded conferences are in an mP3 format
- D. It can only be played back on an XT endpoint
Correct Answer: A 🗳️
A customer has Avaya Aura components at release 6.3 and they would like to use Avaya Equinox clients to take advantage of Avaya Aura Device Services (AADS) in their deployment.
What is the Avaya Aura prerequisite for AADS?
- A. Session Manager 7.1 or later
- B. Session Manager 7.0 or later
- C. Session Manager 7.0.1.2 or later
- D. Session Manager 6.3 or later
Correct Answer: A 🗳️
Which statement about the deployment of Avaya Aura Presence Services with Avaya Aura 8 is true?
- A. Presence Services always requires one or more dedicated (closed) Avaya Breeze instance
- B. Presence Services can only be installed on one dedicated (closed) Avaya Breeze instance
- C. Presence Services do not require dedicated (closed) Avaya Breeze instances
- D. Presence Services requires one or more general purpose (open) Avaya Breeze instances
Correct Answer: A 🗳️
Avaya Equinox mobile apps support two modes of operation for delivering presence: SIP Presence and CES (Client Enablement Services) Presence. SIP Presence removes a CES dependency for presence services.
If a system includes Session Manager, Presence Services and CES, which two statements describe the mobile app behavior? (Choose two)
- A. The mobile app must be manually configured to use SIP Presence
- B. The mobile app will automatically default to SIP Presence
- C. If the SIP connection fails, but CES connection remains available, the app does not move to CES Presence
- D. If the SIP connection fails, but CES connection remains available, the app moves to CES Presence
Correct Answer: A,C 🗳️
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