Have a 99% pass rate

As the old saying goes, practice is the only standard to testify truth. In other word, it has been a matter of common sense that pass rate of the 642-241 test guide is the most important standard to testify whether it is useful and effective for people to achieve their goal. We believe that you must have paid more attention to the pass rate of the Unified Contact Center Enterprise Design (UCCED) exam questions. If you focus on the study materials from our company, you will find that the pass rate of our products is higher than other study materials in the market, yes, we have a 99% pass rate, which means if you take our the 642-241 study materials into consideration, it is very possible for you to pass your exam and get the related certification.

Acquire more skills

Just like the saying goes, it is good to learn at another man's cost. In the process of learning, it is more important for all people to have a good command of the method from other people. The Unified Contact Center Enterprise Design (UCCED) exam questions from our company will help you find the good study method from other people. Using the 642-241 test guide from our company, you can not only pass your exam, but also you will have the chance to learn about the different and suitable study skills. We believe these skills will be very useful for you near life.

Our Unified Contact Center Enterprise Design (UCCED) exam questions are designed by a reliable and reputable company and our company has rich experience in doing research about the study materials. We can make sure that all employees in our company have wide experience and advanced technologies in designing the 642-241 study materials. So a growing number of the people have used our study materials in the past years, and it has been a generally acknowledged fact that the quality of the 642-241 test guide from our company is best in the study materials market. Now we would like to share the advantages of our 642-241 study materials to you, we hope you can spend several minutes on reading our introduction; you will benefit a lot from it.

DOWNLOAD DEMO

Prepare for exam less than 30 hours

It is known to us that time is money, and all people hope that they can spend less time on the pass. We are happy to tell you that The Unified Contact Center Enterprise Design (UCCED) exam questions from our company will help you save time. With meticulous care design, our study materials will help all customers pass their exam in a shortest time. If you buy the 642-241 study materials from our company, you just need to spend less than 30 hours on preparing for your exam, and then you can start to take the exam. We believe that you will pass your exam and get the related certification with 642-241 study materials.

Cisco 642-241 Exam Syllabus Topics:

Cisco Unified Contact Center Enterprise Design (UCCED) Sample Questions:

1. When is a call type assigned to a call in the Cisco Unified Contact Center Enterprise system?

A) when the call is routed to an agent
B) when the call terminates and data is written to the Cisco TCD table
C) when a call-routing script hits the first Queue to Skill Group node
D) when the call is first post-routed from Cisco Unified Communications Manager

2. Which factor has the largest impact on bandwidth sizing for the visible network connection between the Cisco Unified Contact Center Enterprise VRU Peripheral Gateway and the Call Router?

A) number of call and ECC variables
B) percentage of calls queued
C) number of agents
D) busy hour call attempts

3. Which two of the following statements are correct regarding Cisco voice gateways in the Cisco Unified Contact Center Enterprise solution? (Choose two.)

A) An eight-port T1 card fails in a Catalyst 6500 chassis, which could impact 192 calls using ISDN PRI service.
B) An eight-port T1 card fails in a Catalyst 6500 chassis, which could impact 184 calls using ISDN PRI service.
C) Additional call processing is available by using H.323 Tcl scripts and additional dial peers.
D) Additional call processing is available by using MGCP Tcl scripts and additional dial peers.

4. In a Cisco Unified Contact Center Enterprise design, the customer wants to use Session Initiation Protocol calls from its voice network carrier. Which design consideration is true for this solution?

A) Cisco Unified IP IVR must be configured for G.711 voice calls only.
B) Cisco Unified Border Element must be included for Session Initiation Protocol message normalization and management.
C) All agent phones must be configured as Session Initiation Protocol phones.
D) Additional digital signal processor resources are required in the design for Session Initiation Protocol calls.

5. Which of the following is a true statement regarding the design and operation of a highly available Cisco Unified Contact Center Enterprise solution?

A) Call processing must never occur on a Cisco Unified Communications Manager publisher, even in failover conditions.
B) If a Cisco Unified Contact Center Enterprise child system loses a WAN connection with the parent Cisco Unified ICM, it is not possible under any circumstances to queue newly arrived calls at that child.
C) SRST is a Cisco Voice Gateway feature that allows agent phones and their associated CTI Desktop to home to the local SRST gateway in the event that the gateway loses connection with the Cisco Unified Communications Manager that is controlling it.
D) When a Cisco Unified Contact Center Enterprise VRU PG fails, all calls in queue on that Cisco Unified IP IVR are dropped unless there is a default script loaded on the Cisco Unified IP IVR.

Solutions: