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Instant Download EXIN : EX0-115日本語 Questions & Answers as PDF & Test Engine
- Exam Code: EX0-115
- Exam Name: IT Service Management Foundation based on ISO/IEC 20000 (EX0-115日本語版)
- Updated: Aug 19, 2026
- No. of Questions: 136 Questions and Answers
- Download Limit: Unlimited
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EXIN EX0-115日本語 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Resolution Processes | 10% | - Problem management - Incident management - Service request management |
| Service Delivery Processes | 15% | - Information security management - Service continuity management - Service level management - Availability management - Capacity management - Financial management for services |
| Control Processes | 20% | - Release and deployment control - Change management - Configuration management |
| Introduction to IT Service Management | 15% | - Core concepts of IT service management
|
| Relationship Processes | 15% | - Business relationship management - Supplier management |
| Service Design and Transition | 5% | - Service transition
|
| The Service Management System (SMS) | 20% | - Governance and responsibilities
|
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