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IBM C2040-417 Exam Syllabus Topics:

SectionObjectives
Topic 1: Kenexa Solutions Overview- IBM Kenexa platform basics
  • 1. HR analytics capabilities
    • 2. Survey and feedback tools
      Topic 2: Survey and Assessment Methodology- Designing employee surveys
      • 1. Question design principles
        • 2. Data interpretation basics
          Topic 3: Rewards and Recognition Principles- Types of rewards systems
          • 1. Recognition program structures
            • 2. Intrinsic vs extrinsic rewards
              Topic 4: Employee Engagement Concepts- Fundamentals of employee engagement
              • 1. Impact on organizational performance
                • 2. Key drivers of engagement

                  IBM Kenexa Engagement and Rewards Fundamentals Sample Questions:

                  1. A client is doing a survey for the first time and wants all consulting services available.Which product and add-ons should be recommended?

                  A) Survey Advantage Entry with Dashboard Reports
                  B) Survey Advantage with Executive Summary and Survey Champions
                  C) Survey Advantage with Executive Summary and Dashboard Reports
                  D) Survey Advantage with Executive Summary, Survey Champions, and Dashboard Reports


                  2. Which reporting feature is available in the second or subsequent years of a survey administration but not in the first year?

                  A) Gap Analysis
                  B) Engagement Analysis
                  C) Benchmark
                  D) Trend


                  3. In Survey Advantage, can reminder emails only be sent out to people that have not submitted a survey?

                  A) No, reminder emails cannot be sent out.
                  B) Yes.this can be done under Edit Survey User Rights.
                  C) No.the system will only allow reminders to be sent to all participants.
                  D) Yes, this can be done under Activate Survey.


                  4. In what two ways can test takers access a test session within Kenexa Assess? (Choose two)

                  A) A unique test session URL
                  B) Paper Pencil Based test booklets
                  C) A static test session URL
                  D) CD-ROM
                  E) An on-line PDF scoring guide


                  5. In Survey Advantage what is the most efficient way of listing demographic response options in the tool to save time and reduce re-work?

                  A) In any order, the tool will automatically arrange them to the most aesthetically pleasing order.
                  B) In any order, they can be dragged and dropped later based on the client's feedback.
                  C) List them in the order they should appear on the survey.
                  D) It is mandatory that they be ordered by shortest to longest length of text.


                  Solutions:

                  Question # 1
                  Answer: C
                  Question # 2
                  Answer: C
                  Question # 3
                  Answer: D
                  Question # 4
                  Answer: A,B
                  Question # 5
                  Answer: C

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