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IBM C2180-188 Exam Syllabus Topics:

SectionWeightObjectives
BPM Program Lifecycle & Methodology30%- Solution lifecycle phases
- Roles and responsibilities
- Playback-driven development approach
WebSphere Lombardi Edition V7.2 Specifics10%- Tooling and environment overview
- Product capabilities
Monitoring & Optimization15%- Change management
- KPI and performance measurement
- Continuous improvement
BPM Governance & Architecture20%- Governance frameworks
- Environment and deployment planning
- Reusable assets and standards
Project Scoping & Estimation25%- Work breakdown and effort estimation
- Business value assessment
- Risk identification and management

IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:

1. A one day workshop has been completed, producing an inventory of 2 top-level business processes, 10 lower-level business processes, and 4 integrations. Which categorization of complexity is appropriate and which estimation method should be used in this scenario?

A) Small, Budgetary Estimate
B) High, Budgetary Estimate
C) Small, Rough Order of Magnitude (ROM)
D) High, Rough Order of Magnitude (ROM)


2. The project team has completed the discovery and documentation of a process application for new hire onboarding. The project business sponsor and IT leadership have asked the BPM program manager to create a detailed project plan that identifies the estimated effort in hours and scheduled date of completion for each specific development task. In accordance with an agile BPM project, this request should be:

A) fulfilled as quickly as possible since the full scope of the project is frozen and it is necessary to schedule and budget for the necessary resources.
B) delegated to the BPM Developer(s) since they have the most direct knowledge of the scope and nature of the development tasks.
C) deferred until the software requirements specification document is complete.
D) fulfilled by providing an iteration and release plan built with user story point estimate and a resource plan.


3. The BPM analyst, Process Owner and BPM program manager have created a list of user stories with point estimates. What do user story points measure?

A) The value of the user story.
B) The priority of the user story.
C) The time in hours required to implement the user stories.
D) An approximate, relative measurement of the development effort.


4. A company establishes a BPM Governance Model with an Executive Review Committee and a BPM Project Review Committee. Once the project is initiated it is built out with resources from the Center of Excellence (COE) that design and develop the solution. In the course of working with the BPM Platform and SOA team, the program manager realizes that the project integration costs are greatly increased over the amount of the initial estimate. What should the program manager do?

A) Present the cost over-run to the COE so that additional funds can be allocated.
B) Negotiate a cheaper integration approach with the Executive Steering Committee.
C) Press the SOA team to reduce their estimates.
D) Present the cost over-run to the BPM Project Review Committee so that the integrations can be prioritized and placed into at development phase.


Solutions:

Question # 1
Answer: D
Question # 2
Answer: D
Question # 3
Answer: D
Question # 4
Answer: D

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