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Salesforce Certified Slack Administrator Sample Questions:

1. You're upgrading your organization to Slack Enterprise Grid.
You want to be thoughtful about your channel and workspace strategy before finalizing your design.
What should you do?

A) Develop a Champions Network of interested users to help share the design with others.
B) Migrate existing workspaces into your Enterprise Grid org so that employees can familiarize themselves with its features as you plan the design.
C) Survey a selection of end users to determine whether existing knowledge networks are already in place.
D) Review the technical requirements for your single sign-on (SSO) system to ensure it is compatible with Slack.

2. You are Workspace Admin of a small but fast-growing organization on Slack's Free plan.
You need to improve the security of logins and automate provisioning of Slack users to save time and expedite onboarding, while being mindful of costs.
Which Slack feature and plan will suit this need?

A) Google Workspace single sign-on (SSO) and user groups on the Slack Pro plan
B) SAML single sign-on (SSO) and identity provider (IdP) groups on the Slack Business+ plan
C) Mandatory SAML single sign-on (SSO) and identity provider (IdP) groups on Slack Enterprise Grid
D) Mandatory two-factor authentication (2FA) on the Slack Free plan

3. You're in charge of a Slack Enterprise Grid workspace design for your company.
Your teammates provide dozens of suggestions about how the workspaces should be created to provide the best user experience.
Which approach should you choose?
(Select the best answer.)

A) Ensure the workspace design is loosely defined so that it can easily change over time.
B) Define organization policies to prevent workspaces from differing from corporate standards.
C) Create the minimum number of workspaces to meet your users' needs to limit context switching.
D) Create new workspaces instead of multi-workspace channels to reduce irrelevant noise.

4. You're an Org Admin at a company that recently rolled out Enterprise Mobility Management (EMM) to its employees.
You start receiving reports that users are being signed out of Slack unexpectedly after EMM activation.
What is the most likely cause of the sign out?

A) The users need to update their device operating systems.
B) The members did not set up EMM within the 72-hour window.
C) When activating EMM, you did not enable "Keep users signed in."
D) EMM requires users to sign in every 72 hours to ensure compliance.

5. You're an Org Owner trying to determine which organizations your company works with in Slack Connect channels.
What is the best way to gather this information?

A) Review the Slack Connect section of your Slack sidebar.
B) Export the list of Slack Connect channels from the analytics dashboard.
C) Review the Slack Connect connections in the Org Admin dashboard.
D) Search for Slack Connect channels in the channel management dashboard.

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