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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
| Topic 2: Project and Service Management | - IT service management concepts (e.g., ITIL basics) - Project lifecycle and methodologies (e.g., Waterfall, Agile) |
| Topic 3: IT Financial and Strategic Management | - IT budgeting and cost management - Alignment of IT strategy with business goals |
| Topic 4: Systems and Infrastructure Management | - Operations and maintenance management - Infrastructure components and lifecycle |
| Topic 5: IT Management Fundamentals | - IT organizational structures and roles - IT governance principles |
WGU Information Technology Management QGC1 Sample Questions:
1. What is a benefit of manufacturing enterprise resource planning (ERP) systems?
A) Streamlined hiring processes
B) Improved material coordination
C) Customized machine software
D) Enhanced supplier marketing
2. What is a consequence of offshore outsourcing?
A) Increased management overhead
B) Longer feedback cycles
C) Offshore growth challenges
D) Time zone coordination issues
3. Which statement describes the analysis phase of the systems development life cycle (SDLC)?
A) Physically constructing software and information systems using programming languages
B) Establishing full descriptions of the desired features and operations of the system
C) Identifying end-user business requirements and refining project goals into defined functions and operations
D) Establishing a high-level strategy and goals for an intended project
4. Which statement describes the analysis phase of the systems development life cycle (SDLC)?
A) Physically constructing software and information systems using programming languages
B) Establishing full descriptions of the desired features and operations of the system
C) Identifying end-user business requirements and refining project goals into defined functions and operations
D) Establishing a high-level strategy and goals for an intended project
5. Which management information system manages the flow of goods and materials to ensure production schedules and deliveries are met?
A) Production management
B) Supply chain management
C) Inventory management
D) Product design management
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: C | Question # 5 Answer: B |
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