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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:

SectionObjectives
Organizational Culture and Change- Resistance to change and mitigation strategies
- Organizational culture development and impact
- Change management models
Communication and Team Dynamics- Conflict resolution strategies
- Group development and team effectiveness
- Interpersonal and organizational communication
Foundations of Organizational Behavior- Introduction to organizational behavior principles
- Organizational systems and structures
- Individual vs group behavior in organizations
Ethics and Decision Making- Corporate social responsibility
- Decision-making models
- Ethical frameworks in organizations
Motivation and Employee Behavior- Job satisfaction and performance
- Content and process motivation theories
- Incentives and rewards systems
Leadership Theory and Practice- Trait, behavioral, and contingency leadership theories
- Leadership styles and effectiveness
- Transformational vs transactional leadership

WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

How can an organization transmit its culture to its employees?
Choose 1 answer

  • A. By requiring employees to memorize the mission statement
  • B. By influencing the balance of employees' cultural backgrounds
  • C. By analyzing employee gripes and complaints
  • D. By using material symbols and specific language
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Which contingency theory of leadership proposes that early in the interaction between a leader and a given follower the leader implicitly categorizes the follower as an "in" or an "out"?
Choose 1 answer

  • A. Leader-participation model
  • B. Situational leadership theory
  • C. Leader-member exchange theory
  • D. Path-goal theory
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

A person wants a comfortable life, a sense of accomplishment, and happiness.
Which type of values arethese?
Select one.

  • A. Terminal values
  • B. Determinate values
  • C. Instrumental values
  • D. Intermediate values
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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When is organizational culture considered dysfunctional?
Choose 1 answer

  • A. When core values are in agreement throughout the organization
  • B. When different employee groups communicate common problems
  • C. When cultural incompatibility deters making acquisitions or mergers
  • D. When strong organizational cultures prohibit prejudice
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Which of the following characteristics is closely associated with informal groups but not associated with formal groups?

  • A. Directed towards organizational goals
  • B. Formed to meet social interactions' needs
  • C. Defined by organizational structure
  • D. Usually has a negative impact on the organization
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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