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To prepare for the PSM-II certification exam, candidates should have a thorough understanding of Scrum principles and practices, and have practical experience working with Scrum teams. They should also have a deep understanding of Agile methodologies and leadership skills. Scrum.org offers a range of courses and study materials to help candidates prepare for the exam, including practice exams, online courses, and training workshops.
Scrum PSM-II (Professional Scrum Master level II) exam is a certification exam that tests the advanced knowledge and skills of Scrum Masters. It is a challenging and rigorous exam that is designed to assess the ability of Scrum Masters to apply Scrum principles and practices effectively in complex and dynamic environments.
NEW QUESTION # 45
What would likely happen if management only changed the organization's current terminology to fit Scrum without the proper understanding and support of Scrum as defined in the Scrum Guide?
- A. Organizations may feel less stressed as the behaviors would remain familiar to management.
- B. All answers apply.
- C. The organization may not realize the real benefits of Scrum as there would be no real change on the way the teams work.
- D. Very little change will happen as the vocabulary in Scrum is specifically defined for implementing Scrum.
Answer: B
Explanation:
The defined terminology in Scrum was selected, designed, and defined specifically for supporting the Scrum Framework. Understanding the differences between traditional methods and the Scrum Framework will help move teams in the right direction in Scrum adoption.
NEW QUESTION # 46
The three pillars of empirical process control consist of:
- A. Inspection, Transparency, Adaptation
- B. Planning, Demonstration, Retrospective
- C. Respect For People, Kaizen, Eliminating Waste
- D. Planning, Inspection, Adaptation
Answer: A
Explanation:
These three pillars uphold every implementation of the empirical process control. Without them, Scrum cannot be implemented as intended.
NEW QUESTION # 47
Respect is one of the five Scrum values. Which statements demonstrate respectful behavior in the Scrum Team?
(choose the best two answers)
- A. Respect the accountabilities of the Scrum Team members.
- B. Respect stakeholder expectations that Scrum Teams will meet their forecast.
- C. Respect people, their experience, diversity, and difference in opinion
- D. Respect the Product Owner by letting them change the Sprint Goal during the Sprint
Answer: A,C
Explanation:
Explanation
Respect is one of the Scrum values that means recognizing the value of each individual and their contribution, trusting them to fulfill their tasks, listening to and considering their ideas, and acknowledging their accomplishments. Respect also means honoring the diversity of people, their experiences, and their opinions.
Respect facilitates collaboration, learning, and creativity in the Scrum Team.
Some statements that demonstrate respectful behavior in the Scrum Team are:
Respect the accountabilities of the Scrum Team members. This means that each role in the Scrum Team has a clear set of responsibilities and expectations, and that other team members respect those boundaries and do not interfere with or undermine them. For example, the Product Owner is accountable for maximizing the value of the product and the work of the Developers, and the Developers respect that by following the Product Owner's guidance on what to work on and what not to work on. The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide, causing change that increases the productivity of the Scrum Team, and working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization. The Developers respect that by adhering to the Scrum framework, being open to feedback and improvement, and collaborating with other Scrum Teams when needed.
Respect people, their experience, diversity, and difference in opinion. This means that each person in the Scrum Team is valued as a skilled professional who brings unique perspectives and insights to the team.
The team members respect each other's expertise, skills, and ideas, and are willing to learn from each other and from their stakeholders. They also respect that people may have different opinions or preferences on how to approach a problem or a solution, and they seek to understand those differences rather than dismiss or ignore them. They engage in constructive dialogue and respectful disagreement when necessary, and they support team decisions even if they are not their personal choices.
Some statements that do not demonstrate respectful behavior in the Scrum Team are:
Respect the Product Owner by letting them change the Sprint Goal during the Sprint. This is not respectful because it violates the Scrum framework and undermines the Developers' autonomy and commitment. The Sprint Goal is a shared objective that provides guidance to the Developers on why they are building an Increment. It is crafted by the Product Owner in collaboration with the Developers during Sprint Planning, and it remains fixed for the duration of the Sprint unless a significant change occurs that invalidates it. Allowing the Product Owner to change the Sprint Goal during the Sprint would disrupt the focus and alignment of the Developers, introduce uncertainty and confusion, and reduce transparency and accountability.
Respect stakeholder expectations that Scrum Teams will meet their forecast. This is not respectful because it implies that stakeholders have unrealistic or unreasonable expectations that are not based on empirical evidence or feedback. The forecast is a plan for what functionality will be delivered in an Increment by the end of a Sprint. It is based on what is known at Sprint Planning, but it is not a guarantee or a commitment. The forecast may change during the Sprint as new information emerges or as unforeseen challenges arise. The Scrum Team respects stakeholders by being transparent about their progress and any changes to their forecast, by delivering a valuable Increment at least by the end of every Sprint, by seeking feedback from stakeholders during Sprint Review, and by incorporating that feedback into future Sprints.
References:
The Scrum Values
Understanding the 5 Scrum Values
Top 5 Scrum Values & Principles
NEW QUESTION # 48
Steven is a Scrum Master of a Development Team that has members working in different cities and time zones. Organizing the Scrum events is time consuming and requires a lot of effort to set up and run. The Development Team proposes to only hold the Daily Scrum on Mondays.
Which two responses would be most appropriate from Steven? (Choose two.)
- A. Acknowledge and support their decision.
- B. Help the Development Team understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.
- C. Coach the team on why having a Daily Scrum every day is an important opportunity to update the Sprint plan and how it helps the team self-organize work toward achieving the Sprint Goal.
- D. Ensure that there is an overall consensus by having the Development Team members vote.
Answer: B,C
Explanation:
The Scrum Master is responsible for ensuring that the Scrum Team understands the purpose and value of the Scrum events. Because the Daily Scrum is owned by the Development Team, it will decide how best to run the event. And if needed the Scrum Master will coach the team to ensure the decisions stay within the boundaries of the Scrum framework.
NEW QUESTION # 49
How does the Scrum Master serve the Scrum Team?
(choose the best two answers)
- A. The Scrum Master facilitates Scrum events as requested or needed
- B. The Scrum Master resolves every impediment that the Developers run into
- C. The Scrum Master coaches the Scrum Team and the organization how to work empirically.
- D. The Scrum Master never intervenes in matters of the Scrum Team, but allows them to maximize their autonomy and freedom.
Answer: A,C
Explanation:
Explanation
The Scrum Master serves the Scrum Team by coaching them and the organization how to work empirically, which means using an evidence-based approach to inspect and adapt the product and the process1. The Scrum Master also facilitates Scrum events as requested or needed, such as the Sprint Planning, the Daily Scrum, the Sprint Review, and the Sprint Retrospective2. The Scrum Master ensures that these events are positive, productive, and kept within the timebox2.
The Scrum Master does not resolve every impediment that the Developers run into, but rather helps them to remove or overcome those impediments themselves3. The Scrum Master also does not never intervene in matters of the Scrum Team, but rather balances between providing guidance and allowing autonomy. The Scrum Master is not a passive observer, but an active servant leader who supports the team in achieving their goals.
References:
What is a Scrum Master? | Scrum.org, section "The Accountabilities of the Scrum Master" The Scrum Guide 2020, section "The Scrum Master" What is a scrum master? [+ Responsibilities] | Atlassian, section "Scrum master responsibilities"
[The 8 Stances of a Scrum Master by Barry Overeem], section "The Servant Leader"
[What Is a Scrum Master (and How Do I Become One)? - Coursera], section "What is a scrum master?"
NEW QUESTION # 50
A Scrum Master is not only a servant-leader to the Scrum Team and organization, it's also considered a management position.
Which three activities describe what a Scrum Master manages as reflected by the Scrum Guide? (Choose three.)
- A. Managing the Product Backlog items and work in the Sprint Backlog.
- B. The way Scrum is understood and enacted within the organization.
- C. Managing the capacity and utilization of each Development Team member.
- D. Managing the process in which Scrum is applied.
- E. Reporting on the performance of the Sprint.
- F. Removing organizational impediments that limits the team's progress and productivity.
Answer: B,D,F
Explanation:
The Scrum Master must understand the principles and values behind agility as well as the Scrum theory. He/ she also must act in ways that reflects the values of Scrum and creates an environment for others to also embrace those values. He/she is responsible for ensuring the team's process stays within the boundaries of the Scrum framework as well as helping and supporting the team with continuous improvement.
NEW QUESTION # 51
Which is the best description of a Product Owner?
- A. Value optimizer.
- B. Requirements developer.
- C. Go-between between development team and stakeholders.
- D. Team leader.
Answer: A
NEW QUESTION # 52
During a Sprint Review, the Product Owner determines that she is going to release thecurrentIncrement to production. The stakeholders ask to stop the Sprint to react more quickly to the user feedback that is expected after this release. The Product Owner prefers to continue the Sprint to make progress with the next release.
You facilitate a discussion on how to proceed.
What are two acceptable results of this discussion?
(choose the best two answers)
- A. Continue sprinting and include the customer feedback in the Product Backlog.
- B. Continue sprinting but shorten the Sprint length to allow for shorter feedback loops.
- C. Continue sprinting but allow customer feedback to change the Sprint Goal within the Sprint.
- D. Stop sprinting and let the Developers work on new customer requests as they arise.
Answer: A,B
Explanation:
Explanation
The Sprint Review is an event that inspects the outcome of the Sprint and determines future adaptations. The Product Owner has the authority to release the Increment to production at any time, but this does not mean that the Sprint has to be stopped or changed. The stakeholders can provide feedback and suggestions for the product, but they cannot interfere with the Sprint Goal or the Sprint Backlog within the Sprint. The Scrum Team can decide to:
Continue sprinting but shorten the Sprint length to allow for shorter feedback loops (A), which is a valid option if the Scrum Team agrees that this will improve their agility and value delivery. However, this should not be done frequently or arbitrarily, as it may disrupt the rhythm and focus of the team.
Continue sprinting and include the customer feedback in the Product Backlog , which is the most appropriate option as it respects the empirical nature of Scrum and allows the Product Owner to prioritize and order the Product Backlog based on new insights and stakeholder needs.
References: : [Scrum Guide], The Sprint Review : [Scrum Guide], The Product Owner : [Scrum Guide], The Sprint : [Scrum Guide], The Product Backlog
NEW QUESTION # 53
Steven is a Scrum Master for three different teams building a single product from the same Product Backlog. Development Team members from each team have approached Steven complaining that their teams need Nicole, an external specialist, to commit full time for their next Sprint.
Which three acceptable solutions would Steven consider? (Choose three.)
- A. Investigate whether applying additional techniques or frameworks for scaling Scrum would be appropriate for this product team in the future, since you have multiple Scrum Teams working on the same product, with dependencies between the teams.
- B. Create a team with Nicole and people from the teams to temporarily work in Nicole's domain to serve the existing teams.
- C. For Sprints that require Nicole's expertise for more than one team, combine the teams into one and separate when they no longer need to share her services.
- D. Ask Nicole for a plan to hire and train additional people in her domain, and in the meantime work with the Product Owner and Development Teams to re-prioritize the work so that tasks not depending on Nicole can be done first.
- E. People from the Development Teams with an interest in Nicole's domain could volunteer to take on this work in their respective teams.
- F. Have the Development Team re-order the Product Backlog so Nicole can serve one team full-time in a Sprint.
Answer: A,E,F
Explanation:
The Scrum Master is responsible for removing impediments within the current context of the situation AND boundaries defined by the Scrum framework.
NEW QUESTION # 54
A new member has just joined an existing Development Team that has been together for several Sprints. During the Sprint, the individual has been trying to share his ideas and viewpoints but is continuously ignored by the rest of the Development Team.
Which three Scrum Values has the Development Team been neglecting? (Choose three.)
- A. Respect
- B. Openness
- C. Focus
- D. Commitment
- E. Transparency
- F. Courage
Answer: A,B,F
Explanation:
The Scrum Team members have courage to do the right thing and work on challenging problems. The Scrum Team agree to be open (to speak and listen) about all the work and the challenges with performing the work. Scrum Team members respect each other's skills, experience, and opinions.
NEW QUESTION # 55
An organization is planning to form five new Scrum Teams to work on building a single product. A few of the future team members ask the Scrum Master who will coordinate the work between the different Scrum Teams.
What action should the Scrum Master take?
- A. Teach the Product Owner to work with the technical leads on ordering Product Backlog in a way to avoid too much technical and development overlap during a Sprint.
- B. At the end of Sprint Planning, collect all Sprint tasks and create a consolidated plan for the entire Sprint.
- C. Teach them that it is their responsibility to form the teams such that each team will have the necessary skills, knowledge, and competencies to create an integrated Increment by the end of every Sprint.
- D. Advise the teams to minimize dependencies by working on separate development branches and integrate at the end of four Sprint cycles.
- E. Visit the five Development Teams daily to ensure alignment and that all Sprint Backlogs remain synchronized.
Answer: C
Explanation:
Development Teams are structured and empowered by the organization to organize and manage their own work. This includes deciding how to form teams when multiple teams are needed. The resulting synergy optimizes the Development Team's overall efficiency and effectiveness. They are self-organizing. No one (not even the Scrum Master) tells the Development Team how to turn Product Backlog into Increments of potentially releasable functionality.
NEW QUESTION # 56
Who can prematurely cancel a Sprint?
- A. The Development Team
- B. The Product Owner
- C. The Scrum Master
- D. The Stakeholders
Answer: B
Explanation:
Only the Product Owner can determine when items being worked on are obsolete.
NEW QUESTION # 57
A Scrum Team has been working on a product for several iterations and has an average velocity of 55 units of
'done' work per Sprint. A second team will be added to work on the same product.
What might be the impact on the original team?
- A. Their velocity is likely to drop and be less than 55.
- B. Their velocity is likely to rise and be more than 55.
- C. Their velocity is likely not affected and will remain at 55.
Answer: A
Explanation:
Similar to membership changes within a single Scrum Team, adding or removing additional Scrum Teams working on the same product will impact productivity in the short term. Adding additional teams often go through recognizable stages as they change from being a collection of strangers to a united group with common goals. Bruce Tuckman's Forming, Storming, Norming, and Performing model describes these stages.
NEW QUESTION # 58
Select two ways in which Scrum uses time-boxing to promote self-organization? (Choose two.)
- A. Time-boxes helps everybody concentrate on the same problem at the same time.
- B. Time-boxes can help teams plan how many additional Sprints is needed for User Acceptance testing.
- C. Time-boxes encourage the ones closest to the problem make the best possible decisions within the time- frame given the current situation.
- D. Time-boxes ensures that the Development Team commits to completing the items in the Sprint Backlog by the end of the Sprint.
Answer: A,C
Explanation:
Time-boxes help everyone focus on the work of the Sprint and personally commit to achieving the goals of the Scrum Team.
NEW QUESTION # 59
Which approach would you recommend to ensure that the Product Backlog items discussed at Sprint Planning are well understood, actionable, and easier to forecast?
- A. Having the business analysts in the Development Team create the upcoming Product Backlog items during a Sprint and adding them to the next Sprint's forecast.
- B. Having a separate group of business analysts and functional testers analyzing high-ordered Product Backlog items before Sprint Planning.
- C. Having the Product Owner work with stakeholders between the end of the last Sprint and before beginning the next to prepare the Product Backlog items so not to interrupt the Development Team.
- D. Having the Development Team use some time during each Sprint to help the Product Owner analyze, estimate, and design items at the top of the Product Backlog that is projected to be worked on in the upcoming Sprint.
Answer: D
Explanation:
Product Backlog refinement is the act of adding detail, estimates, and order to items in the Product Backlog.
This is an ongoing process in which the Product Owner and the Development Team collaborate on the details of Product Backlog items. During Product Backlog refinement, items are reviewed and revised. The Scrum Team decides how and when refinement is done. Refinement usually consumes no more than 10% of the capacity of the Development Team. However, Product Backlog items can be updated at any time by the Product Owner or at the Product Owner's discretion.
NEW QUESTION # 60
A Development Team, that has remote team members, typically spends time before the Daily Scrum to setup the meeting rooms and conference calling equipment and tools in order to have their Daily Scrum.
How should the Scrum Master handle this situation?
- A. Inform management and ask them to solve it.
- B. Setup the meeting and tell the Development Team that is how it will be done.
- C. Allow the Development Team to self-manage and decide for itself what to do.
- D. Ask the Development Team members to alternate who is responsible for meeting setup.
Answer: C
Explanation:
As a self-organized team, they will decide for themselves how to best manage communication between team members. The Scrum Master will only take action if requested OR if he/she observes that there is a potential problem.
NEW QUESTION # 61
Scrum has a role called "Project Manager."
- A. True
- B. False
Answer: B
Explanation:
The Scrum Framework only recognizes three roles although others may be needed to help the team build the most valuable product possible.
NEW QUESTION # 62
Marian is a product Owner working on a Scrum Team on a new release for her product. Based on the average velocity of the previous release Marian estimated the project to take seven Sprints. Average velocity In the previous release was thirteen completed units of work per Sprint Development is three Sprints underway, with tour more Sprints to go until the release.
Product Backlog has been stable.
Over the first three Sprints, the Developers report their average velocity is nine, while not having fully tested all the delivered functionality. The Developers estimate that the unfinished testing would have required of a Sprints time. The Developers believe that the required velocity of thirteen is within their reach. What is the most effective way to recover?
(choose the best answer)
- A. The Developers set the open work aside to be performed in one or more release Sprints. They remind Marian to find funding for enough Release Sprints in which this remaining work can be done. up to one release Sprint per three development Sprints may be required, It is Marian's responsibility to inform users and stakeholders Of the impact on the release date.
- B. In the next Sprints, the Developers keep making sure that all of the selected scope per Sprint is as done as possible, at least at the past level of 90%. In every Sprint the undone work of the previous Sprint is estimated and added to the Sprint Backlog. It comes on top of the expected forecast of 13 units, so it does not mess up progress on the product Backlog.
- C. Transparency needs to be restored by addng the undone work to the Product Backlog. The Developers must figure out a way to deliver in the upcoming Sprints a velocity of not only
13 units of new work, but also two additional points to catch up undone work. It is the Scrum Master's duty to assess whether such repair is possible. If not, the Scrum Master initiates a restart with a more reliable team Or cancels the project. The Scrum Master will have to inform Product Owner and the stakeholders. - D. The Developers inform Marian that the progress she has perceived to date is not correct The Increment is not releasable. They give Marian their estimate of the effort it would take to get the past work done, and suggest doing that work first before proceeding with new features. The Developers also re-estimate the effort to complete the remaining backlog, including all testing. In the end, it is Marian's call to continue the project or to cancel.
Answer: D
Explanation:
Explanation
The most effective way to recover is to restore transparency and trust by informing the Product Owner that the progress she has perceived to date is not correct. The Increment is not releasable because it does not meet the Definition of Done12, which is a shared understanding of what it means for work to be complete12. The Developers should give the Product Owner their estimate of the effort it would take to get the past work done, and suggest doing that work first before proceeding with new features. This way, the Developers can ensure that they deliver a valuable, useful, and potentially releasable Increment every Sprint12. The Developers should also re-estimate the effort to complete the remaining backlog, including all testing, and communicate any changes or risks to the Product Owner. In the end, it is the Product Owner's call to continue the project or to cancel it, based on the value and feasibility of the product12.
Some reasons why the other options are not correct are:
A: The Developers set the open work aside to be performed in one or more release Sprints. They remind Marian to find funding for enough Release Sprints in which this remaining work can be done. This option is not correct because it violates the Scrum framework and the Scrum values. The Scrum framework does not prescribe any release Sprints or separate phases for testing or integration12. The Scrum values include commitment, focus, openness, respect, and courage12. The Developers should commit to delivering a potentially releasable Increment every Sprint, not postpone or hide their undone work. The Developers should focus on creating value for the customers and users, not on meeting artificial deadlines or metrics. The Developers should be open and honest about their progress and challenges, not mislead or deceive the Product Owner. The Developers should respect the Product Owner's authority and accountability for maximizing the value of the product and the work of the Developers12, not shift the responsibility or blame to them. The Developers should have the courage to face their problems and seek help, not avoid or ignore them.
B: Transparency needs to be restored by adding the undone work to the Product Backlog. The Developers must figure out a way to deliver in the upcoming Sprints a velocity of not only 13 units of new work, but also two additional points to catch up undone work. It is the Scrum Master's duty to assess whether such repair is possible. If not, the Scrum Master initiates a restart with a more reliable team or cancels the project. The Scrum Master will have to inform Product Owner and the stakeholders.
This option is not correct because it violates the Scrum framework and the Scrum roles. The Scrum framework does not prescribe any velocity or points as measures of progress or success12. The Scrum roles include Product Owner, Scrum Master, and Developers12. The Product Owner is accountable for maximizing the value of the product and the work of the Developers12, not for tracking or controlling their velocity or points. The Scrum Master is accountable for establishing Scrum as defined in the Scrum Guide1, causing change that increases the productivity of the Scrum Team1, and working with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization1, not for assessing or judging the performance of the Developers or initiating a restart or cancellation of the project. The Developers are accountable for creating a valuable, useful, and potentially releasable Increment every Sprint12, not for meeting a predetermined velocity or points target.
C: In the next Sprints, the Developers keep making sure that all of the selected scope per Sprint is as done as possible, at least at the past level of 90%. In every Sprint the undone work of the previous Sprint is estimated and added to the Sprint Backlog. It comes on top of the expected forecast of 13 units, so it does not mess up progress on the product Backlog. This option is not correct because it violates the Scrum framework and the Scrum values. The Scrum framework requires that each Sprint delivers a potentially releasable Increment that meets the Definition of Done12, not a partially done or incomplete product that accumulates technical debt or quality issues. The Scrum values include commitment, focus, openness, respect, and courage12. The Developers should commit to delivering a potentially releasable Increment every Sprint, not compromise on quality or value. The Developers should focus on creating value for the customers and users, not on meeting artificial deadlines or metrics. The Developers should be open and honest about their progress and challenges, not hide or ignore their undone work. The Developers should respect the Product Owner's authority and accountability for maximizing the value of the product and the work of the Developers12, not burden them with additional work or risk. The Developers should have the courage to face their problems and seek help, not avoid or ignore them.
References:
What is an Increment? | Scrum.org
What is a Product Increment? | Scrum.org
NEW QUESTION # 63
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