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Salesforce AP-204 Exam Syllabus Topics:

SectionWeightObjectives
Platform10%- Core platform configuration
  • 1. Application setup and customization
  • 2. User interface and navigation
Data Setup36%- Security and access
  • 1. Data visibility and sharing rules
  • 2. User roles and permissions
- Consumer Goods Cloud data model
  • 1. Product hierarchy configuration
  • 2. Object relationships and data structure
  • 3. Assortments and catalog management
  • 4. Retail store and account data setup
Visit Execution36%- In-store process management
  • 1. Visit and task configuration
  • 2. Surveys and assessments
  • 3. Order capture and asset management
- Automation and validation
  • 1. Flows and process automation
  • 2. Validation rules and business logic
Integrations6%- System connectivity
  • 1. Integration with ERP and external systems
  • 2. API and data synchronization
Analytics6%- Reporting and KPIs
  • 1. Dashboard and report setup
  • 2. Performance measurement and tracking
Visit Planning6%- Territory and route management
  • 1. Route planning and scheduling
  • 2. Territory setup and assignment
  • 3. Visit frequency and prioritization

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Which two standard fields on the Retail Store KPI object are required when doing an inventory check?

A) KPI Type
B) Retail Store Group
C) Assessment Indicator Definition
D) Custom Context
E) Inventory Count


2. Universal Containers (UC) is implementing Communications Cloud. One of the KPIs for their digital transformation is to reduce time-to-market for new products and product changes since it currently takes them three months end-to-end to launch a new product.
Which two actions will help measure product time-to-market in Communications Cloud?

A) Create a Salesforce Report on the Product object to track the product time-to-market
B) Create a Salesforce Report on the EPC Project object to track the product time-to-market
C) Create a Product Time-To-Market app from a template in CRM Analytics to track the product time-to-market
D) Leverage the EPC Project functionality to track the product related configurations


3. A company called Alpine is running a 'buy one get one free' (BOGO) promotion for all energy bars and sending out merchandisers to ensure that their retail customers are running it correctly. At what level should Retail Store KPIs be defined for a promotional end cap audit and also to minimize records created?

A) At the energy bar product category level.
B) At the energy bar product SKU level
C) At the Alpine brand catalog level
D) At the custom context field level


4. For what two reasons would the standard record pages for tasks of type "Other" be visible instead of the KPI component

A) The record page Custom Task KPI Component has not been assigned to the concerned user profile
B) If related object is a custom object it will always display the standard record page
C) The related object record page has not been configured to include Custom task KPI Component in Lightning And Builder
D) Lightning App Builder does not support configuration of the standard record pages to include the KPI component
E) Salesforce Mobile App always displays the standard record pages


5. A large Tier-1 telco with 20 million subscribers needs to move all of their customer data from a legacy system onto Communications Cloud. The team has discovered it could take a long time to migrate all the data over.
Which approach should the fulfillment designer recommend as the migration strategy to ensure that the company is able to process all the orders uninterrupted through the Salesforce platform during migration?

A) Disable the production system during off peak hours and migrate the data from the old system to the new system until all data has been migrated. Ensure that both the new and old system are online during peak hours.
B) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on-demand migration and direct requests of non-migrated data to the legacy system.
C) Migrate data on-demand as orders are raised through the Salesforce interface and implement a bulk migration strategy.
D) Partition the data into logical blocks and run the migration in multiple stages over time, allowing for on-demand migration while the staged migration occurs.


Solutions:

Question # 1
Answer: B,C
Question # 2
Answer: B,D
Question # 3
Answer: A
Question # 4
Answer: A,C
Question # 5
Answer: D

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