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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An administrator for an energy company recently built a new FlexCard that shows whether a customer is enrolled in autopay.
How can the administrator put the new FlexCard in the Energy and Utilities Cloud Contact Center Console?

A) Edit the Lightning Record or App Builder and place the FlexCard LIC onto the page.
B) Create a Lightning Web Component wrapper for the FlexCard and add it onto the page.
C) Open the object's page layout and add the FlexCard LWC ante the layout.
D) Create a VisualForce Page wrapper for the FlexCard and add it onte the page.

2. An energy utility company is implementing the Customer Acquisition Management application. The application should support unauthenticated self-serve portal users.
What's the preferred method to configure the application security to meet the requirement?

A) A consultant should create new permission sets to grant appropriate access to all required objects.
B) A consultant should assign an EnergyftuntimeB2CSales sample permission set to the Guest User profile and an Energyfiuntime82CSalesCustomerCommunityUser sample permission set to customer community users.
C) A consultant should assign an EnergyRuntimeSales sample permission set to the Guest User profile and an EnergyRuntimeSalesCustomerCommunityUser sample permission set to customer community users.
D) The Customer Acquisition Management application cannot support unauthenticated self serve portal users

3. A company's energy and utilities org uses Permission Set Licenses What are the two methods to control users access to features and functionality?

A) Permission Sets
B) Managed Package Licenses
C) Sharing Settings
D) Permission Set Groups

4. Which Energy and Utilities Cloud component includes asset-based ordering, multi-site orders, bundle pricing, usage pricing, attribute pricing, and contextual price adjustment rules?

A) Contract Lifecycle Management
B) Digital Commerce
C) Order Management
D) Industries CPQ

5. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?

A) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
B) Modify the application Page Layout to change/add/remove selected elements
C) Modify the VEELogoCard FlexCard to change the customer logo.
D) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements

Solutions: