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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)

A) VPRemoteLogWebService
B) VPProductID
C) ICRSipTCPPort
D) ICRSipUserName
E) ICRAdminUKI

2. Which statement about user permissions is true?

A) When logged in as org user, all global and organization based information can be seen, but only organization specific data can be edited.
B) When logged in as admin user, all global and organization based information can be seen, but only non organization specific data can be edited.
C) When logged in as org user, only the information for the organization to which we belong can be seen and edited.
D) When logged in as admin user, only global information can be seen and edited.

3. The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A) Media Processing Platform (MPP)
B) Application Enablement Services (AES)
C) Avaya Media Servers (AMS)
D) Experience Portal Manager (EPM)
E) Private Brain Exchange (PBX) servers

4. Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)

A) the Call Data Summary Report
B) the error logs in the speech recognition server
C) the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
D) the content of the Avaya network log server.log/log

5. You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.
After restoring the database from the backup, which three actions must be performed? (Choose three)

A) Restart the vpms service on the Experience Portal Manager (EPM).
B) Reconnect each Media Processing Platform (MPP) with the EPM.
C) Restart the MPP service from the EPM.
D) Restart the avpSNMPAgentSvc on the EPM.
E) Install a new license file on the EPM.

Solutions: